Lichelle Idema
Brisbane,QLD
Summary
My name is Lichelle Idema, 21 years old and from The Netherlands. I am a hardworking, fast learning and reliable employee. I have worked in a supermarket for almost 5 years, in these 5 years I was not only a cashier, but I also stocked the shelves and in my last year working there I learned to work in the bakery. As a cashier I learned how to engage and help the customers, I also learned about cash management. After a while of working as a cashier I started to pick up more challenges, one of them is being a team leader. At the bakery I learned to bake and pack the bread that the supermarket sold. After working at the same company for almost 5 years I want to take on new challenges in different kinds of industries.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Vomar
Castricum, Noord Holland
10.2019 - 04.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
Education
MBO Diploma - Retailing
Nova College
Haarlem, The Netherlands04-2024
High School Diploma -
Kennemer College
Beverwijk, The Netherlands07-2019
Skills
- Customer Service
- Staff Training
- Ordering and stocking
- POS system operations
Languages
English
Full Professional
Dutch
Native/ Bilingual
German
Elementary
Certification
- Drivers License / International Drivers License
References
- Vomar supermarket
Castricum, The Netherlands
+31 251 655 121
Timeline
Cashier
Vomar
10.2019 - 04.2024
MBO Diploma - Retailing
Nova College
High School Diploma -
Kennemer College
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