Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

LICHENG CHEN

Moorabbin,VIC

Summary

Over my almost five years at Chatime, I developed excellent experiences that prepared me for this position, which included managing stores, working in a fast-paced atmosphere, getting along with people easily, picking things up quickly, etc.

Overview

6
6
years of professional experience

Work History

Drink Specialist

Chatime
Melbourne, VIC
11.2021 - Current
  • Provided excellent customer service throughout each shift.
  • Resolved customer complaints promptly and professionally.
  • Maintained cleanliness of the work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows and mirrors, and mopping floors.
  • Checked expiration dates on products prior to stocking shelves or serving customers.
  • I greeted customers and took their orders in a friendly and efficient manner.
  • Operated a cash register to process customer payments accurately and efficiently.
  • Communicated effectively with co-workers to ensure a smooth workflow.
  • Ensured that all food products were prepared fresh daily and stored properly.

Volunteer

School
Shanghai
06.2018 - 07.2024
  • Collaborated with other volunteers to create a positive work environment.
  • Provided guidance and support to fellow volunteers during their shifts.
  • Provided assistance to staff in the daily operations of the organization.

Education

Bachelor of Business - Bachelor of Banking And Finance

Monash University
Melbourne, VIC
12-2026

Skills

  • Hygiene standards
  • Food Service
  • Beverage Preparation
  • Payment Processing
  • Team training and development
  • Conversant in Chinese
  • Menu knowledge
  • Customer Service
  • Cash and credit transactions

Accomplishments

  • Monash Study Grand Offer Student

Languages

Chinese (Mandarin)
Native/ Bilingual

Timeline

Drink Specialist

Chatime
11.2021 - Current

Volunteer

School
06.2018 - 07.2024

Bachelor of Business - Bachelor of Banking And Finance

Monash University

Similar Profiles

CREATE PROFILE
LICHENG CHEN