Lidercas Hutchinson
Crestmead,QLD
Summary
Hardworking, efficient, and passionate worker. Experienced Pick Packer and High Reach Forklift Operator knowledgeable about proper handling of heavy machinery, stacking, cherry picking as well as fulfilling replenishment and put aways. Works well independently and as part of team. Excellent interpersonal communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pick Packer/Forklift Operator
Metcash Food & Grocery
Crestmead, QLD
01.2022 - Current
- Proved successful working within tight deadlines and a fast-paced environment.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Completed daily orders with expert picking and packing of shipments to then wrap and prepare for shipping.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
- Operated high reach forklift to unload trucks for put aways as well as replenishment tasks.
Disability Carer Assistant
Te Rina Barling (freelance)
Brisbane, QLD
06.2021 - 07.2021
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with daily living activities, promoting independence and dignity.
- Developed recreational activities tailored to individual interests, enhancing overall quality of life for clients in care settings or at home environments.
Outbound Telemarketer
Givetel
Paddington, NSW
04.2021 - 05.2021
- Increased customer satisfaction by addressing inquiries and resolving issues promptly.
- Utilized persuasive language while presenting product benefits, converting hesitant prospects into satisfied customers.
- Participated in ongoing training sessions to stay updated on product knowledge and enhance sales techniques.
- Enhanced company reputation with excellent communication skills and a friendly demeanor.
- Overcame objections using friendly, persuasive strategies.
- Utilized sales techniques to build customer interest and close sales.
Cleaner
A Little Rei Of Sunshine Day Care
Peakhurst, NSW
08.2020 - 09.2020
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Customer Service Representative
Doterra Essential Oils
Pleasant Grove, UT, USA
03.2019 - 04.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Processed customer service orders promptly to increase customer satisfaction.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
N/A - N/A
J.I Racine Case High School
Racine, Wisconsin, USA06.2017
Skills
- Stacking proficiency
- Work Well Under Pressure
- Attention to Detail
- Order Picking
- Heavy Lifting
- Pallet Building and Wrapping
- Forklift Operation
Certification
- Licensed Forklift Operator (class LF)
Timeline
Pick Packer/Forklift Operator
Metcash Food & Grocery
01.2022 - Current
Disability Carer Assistant
Te Rina Barling (freelance)
06.2021 - 07.2021
Outbound Telemarketer
Givetel
04.2021 - 05.2021
Cleaner
A Little Rei Of Sunshine Day Care
08.2020 - 09.2020
Customer Service Representative
Doterra Essential Oils
03.2019 - 04.2019
N/A - N/A
J.I Racine Case High School