Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lidia Gomes

Bundaberg,QLD

Summary

Responsible Commercial cleaner bringing over 30 years background performing heavy-duty cleaning duties such as washing walls, cleaning floors and removing trash. Comfortable working independently with little or no supervision. Recognized for creating pleasant, clean environment for staff and guests with a close eye to detail and a hands on attitude.

Overview

36
36
years of professional experience

Work History

Commercial Cleaner

Self Employed / Sub Contractor
01.2010 - Current
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Maintained clean environments across various industries including offices, medical facilities, retail spaces, and warehouses.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Washed windows, walls and ceiling fixtures to remove molds and dusts.
  • Used steam cleaners and vacuum cleaners to clean floors and carpets.

Private Housekeeper

Self Employed
01.1996 - 12.2009
  • Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
  • Implemented customized cleaning schedules tailored to individual client preferences and needs.
  • Managed household tasks efficiently, ensuring timely completion and high-quality results.
  • Improved overall cleanliness of homes with meticulous attention to detail during deep-cleaning tasks.
  • Assisted with child care responsibilities, fostering a nurturing and supportive environment for children in the household.
  • Performed daily laundry duties, resulting in consistently clean and well-organized wardrobes for clients.
  • Established trust-based relationships with clients through consistent professionalism coupled with genuine empathy towards individual requirements.
  • Operated steam cleaner to refresh and disinfect fibers of carpet.
  • Managed household inventories, ensuring adequate supplies were always available when needed.
  • Streamlined meal preparation processes, providing nutritious and delicious meals for families on time.
  • Efficiently managed pet care responsibilities including walking dogs regularly to maintain their health and wellbeing.
  • Coordinated maintenance services as needed, liaising with vendors to schedule appointments promptly and efficiently.

Housekeeping Supervisor

Nikko Hotel Sydney
01.1992 - 12.1995
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Worked with front desk to respond promptly to all guest requests.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Completed schedules, shift reports, and other business documentation.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
  • Contributed to the hotel''s reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.
  • Cultivated open lines of communication between management and housekeeping staff, facilitating efficient problem-solving when issues arose.
  • Provided ongoing feedback and support to housekeeping staff, fostering a culture of continuous improvement and professional development.

Food Service Supervisor

St Vincent's Private Hospital
01.1989 - 03.1991
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Developed and maintained positive relationships with customers to enhance service.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.

Education

High School Diploma -

Damiao De Goes
Lisbon, Portugal

Skills

  • Deep cleaning abilities
  • Strong Work Ethic
  • Self-Motivation and Initiative
  • Housekeeping skills
  • Reliability and punctuality
  • Chemical Handling
  • Basic maintenance understanding
  • Window Cleaning
  • Waste Disposal Management
  • Dusting and polishing aptitude
  • Team Training
  • Equipment Operation
  • Daily Reporting
  • Food Service Oversight
  • Food Service Safety Training
  • Food service coordination

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual

Timeline

Commercial Cleaner

Self Employed / Sub Contractor
01.2010 - Current

Private Housekeeper

Self Employed
01.1996 - 12.2009

Housekeeping Supervisor

Nikko Hotel Sydney
01.1992 - 12.1995

Food Service Supervisor

St Vincent's Private Hospital
01.1989 - 03.1991

High School Diploma -

Damiao De Goes

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Lidia Gomes