Lidia Maria
Hampton Park,VIC
Summary
Dynamic and customer-focused professional with extensive experience at Woolworth, excelling in food preparation and customer service. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in food safety practices and adept at problem-solving, ensuring a clean and organized deli environment.
Overview
24
24
years of professional experience
Work History
Deli Customer Service Representative, bakery.
Woolworth
Melbourne , Vic
01.2010 - Current
- Maintained high levels of customer service satisfaction.
- Greeted customers, provided customer service and answered questions.
- Provided friendly customer service to all shoppers.
- Prepared and sliced meats, cheeses, and other deli items.
- Maintained cleanliness and organization of the deli display case.
Cook
Tangelo Fine Foods
Prahran
06.2003 - Current
- Prepared various dishes in a busy kitchen environment.
- Provided attentive service to customers in a restaurant setting.
- Facilitated opening processes to ensure smooth restaurant operations.
Waitress
Nelayan Restaurant
City
07.2002 - 01.2003
- Served food to customers, ensuring timely delivery and satisfaction
- Received and processed customer orders efficiently
- Provided assistance to customers in a retail environment
Education
VCE - English, Maths, Accounting, Business Management, Information Technology
Hawthorn Secondary College
Melbourne, AustraliaSkills
- Deli item preparation
- Meat and cheese slicing
- Food safety compliance
- Food safety practices
- Product knowledge
- Deli product merchandising
- Product stocking and rotation
- Supply restocking
- Cleaning and sanitizing
- Cash handling
- Customer service
- Effective communication
- Team collaboration
- Attention to detail
- Time management
- Problem solving
- Workplace safety
Accomplishments
Achieving a bronze award for the 'Cook of the year in 2006', Swinburne TAFE, 2006
Home
(03) 9429 0989
Timeline
Deli Customer Service Representative, bakery.
Woolworth
01.2010 - Current
Cook
Tangelo Fine Foods
06.2003 - Current
Waitress
Nelayan Restaurant
07.2002 - 01.2003
VCE - English, Maths, Accounting, Business Management, Information Technology
Hawthorn Secondary College