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Over 30 years working in the Victorian State government, comprising:
* 4 years direct client service provision in child protection;
* 10 years in regional service program development in child protection - including service closure, service planning , development and implementation;
* 3 years in statewide program service development and project management;
* 13 years in Ambulance Services statewide program development and project management;
* 3 years planning and developing bus services throughout Loddon Mallee region.
2 years contract with Infiniti Health in the North West of Melbourne to support GP clinics.
* Medicare Local initiative, worked with over 30 GP practices in North West of Melbourne - introducing clinical audit software (PENCAT) that enabled practices to identify client needs.
* Established client service gaps; developed clinical recall schedules and business plans to increase GP financial viability .
* Managed 3 staff in planning and delivering safe, accessible, efficient and reliable public transport bus services and small town transport options for communities across 10 Shires in the Loddon Mallee region.
* Liaised with other government departments and non government organisations in planning transport services; and regional emergency management policies and procedures
Process improvements
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