Lidya Abraha
Melton,VIC
Summary
Energetic student offering outstanding skills in customer service. Well Established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
KFC
01.2023 - 03.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Worked with floor team and managers to meet wide range of customer needs.
Customer Service Representative
McDonald's
07.2022 - 12.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
Worked front counter, drive-thru and other areas. - Worked well with teammates and accepted coaching from management team. Prepared products following restaurant, health, and safety standards and procedures.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
Education
No Degree - Year 11 VCE
Kurunjang Secondary College
Melton, VIC10.2025
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Attention to detail
Personal Info
DOB:05/04/2008
Working rights: ✔
References:
Natalie O'Connor (McDonald's)
Phone: 0411 172 317
Lisa Johnson (KFC)
Phone: 0478 126 024
Timeline
Customer Service Representative
KFC
01.2023 - 03.2023
Customer Service Representative
McDonald's
07.2022 - 12.2022
No Degree - Year 11 VCE
Kurunjang Secondary College
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