Lie Hendrawan
Riverwood,NSW
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Store Manager
Mixue Ice Cream And Tea Store
03.2022 - 04.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Trained new employees on proper protocols and customer service standards.
- Developed and implemented successful staff incentive programs to motivate employees.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Financial Controller
PT. Alphen Internasional Corporindo
11.2014 - 09.2020
- Manage internal control system and financial procedure / process
- Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
- Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
- Planned budgets, authorized expenditures, monitored accounting processes, established service rates and coordinated financial reporting to oversee all fiscal procedures.
- Prepared accurate financial reports and monthly statements for accounts receivable.
- Led organizational cash flow and cash flow forecasting initiatives.
Education
High School Diploma -
Harbourside Institute of Australia
Sydney, NSW08.2025
Bachelor of Accountancy - Accounting
Kisten Krida Wacana University
Jakarta, Indonesia02.2020
Skills
- Financial Operations Management
- Leadership
- Multitasking and Organization
- Recruiting and Hiring
- Budget Controls
- Employee Motivation
- Waste Management and Reduction
- Budget Administration
- Project Management
- Month-End and Year-End Closings
- Operation and Control
- Financial Management and Reporting
Hobbies
Sports, cycling, weights lifting, traveling
Additional Information
I consider myself to be an honest, dependable, and outgoing person. I am also incredibly initiative-taking, energetic, and driven. I
work well within a team, however also comfortable working on my own. I have a high degree of people skills both written and
verbal and have always worked within an outcome driven environment. I can easily adapt to any working situation and thrive on
challenges and new opportunities.
Timeline
Store Manager
Mixue Ice Cream And Tea Store
03.2022 - 04.2023
Financial Controller
PT. Alphen Internasional Corporindo
11.2014 - 09.2020
High School Diploma -
Harbourside Institute of Australia
Bachelor of Accountancy - Accounting
Kisten Krida Wacana University
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