Summary
Overview
Work History
Education
Skills
Timeline
Generic

Liesa Jonsson

Human Services, Sales a
QLD

Summary

Hardworking employee enthusiastic about learning sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Reliable and upbeat Sales Representative Team Leader and Manager successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking employee enthusiastic about learning everything about the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities Hardworking employee enthusiastic about learning New Concepts and Marketing strategies to improve the smooth running of the business field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Hardworking employee enthusiastic about learning all about the business inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

24
24
years of professional experience

Work History

Sales Representative

Hyperfarmer
12.2015 - 01.2018
  • Streamlined sales processes by identifying inefficiencies and implementing improvements for enhanced productivity.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Recommended complementary purchases to customers, increasing revenue.

Marketing Consultant

Dominion Enterprises
02.2013 - 03.2015
  • Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
  • Optimized website performance, resulting in improved search engine rankings and increased web traffic.
  • Developed questionnaires and facilitated focus group discussions.
  • Managed annual marketing budgets for all clients.

Sales and Marketing Manager

Homes.com Dominion Enterprises
06.2004 - 09.2012
  • Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
  • Increased market share by identifying untapped customer segments and developing tailored offerings to meet their needs.
  • Drove sales by developing multi-million dollar contract sales.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Owner of Genuine Introductions

Self Employed
01.1998 - 01.2004
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed day-to-day business operations.

Manager

You And I Get Together
10.1996 - 10.1998
  • Accomplished multiple tasks within established timeframes.
  • Defined clear targets and objectives and communicated to other team members.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.

Marketing and Sales Consultant

Ideal Introductions
07.1995 - 08.1996
  • Implemented practices and procedures to reduce expenditures and increase savings.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Advised clients on change management strategies to ensure smooth transitions during periods of organizational transformation.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.

Receptionist

Hamilton Tyre And Rubber Company
01.1994 - 06.1994
  • Maintained confidentiality of information regarding clients and company.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Assisted with onboarding new clients and securing paperwork completion.

Education

MBA - Graduate Certificate of Case Management

Griffith University
Brisbane, QLD
10.2024

Bachelor of Science - Bachelor of Human Services

Liberty University
Virginia
01.2006

Skills

  • Inventory and Stocking
  • Staff Training
  • Product and Service Sales
  • Dispute Mediation
  • Sales consultation

Timeline

Sales Representative

Hyperfarmer
12.2015 - 01.2018

Marketing Consultant

Dominion Enterprises
02.2013 - 03.2015

Sales and Marketing Manager

Homes.com Dominion Enterprises
06.2004 - 09.2012

Owner of Genuine Introductions

Self Employed
01.1998 - 01.2004

Manager

You And I Get Together
10.1996 - 10.1998

Marketing and Sales Consultant

Ideal Introductions
07.1995 - 08.1996

Receptionist

Hamilton Tyre And Rubber Company
01.1994 - 06.1994

MBA - Graduate Certificate of Case Management

Griffith University

Bachelor of Science - Bachelor of Human Services

Liberty University
Liesa JonssonHuman Services, Sales a