Liezl Musa
Pimpama,QLD
Summary
Compassionate Certified Nursing Aide with extensive experience at Metropolitan Medical Center, excelling in patient care and dignity. Proven ability to enhance patient satisfaction through effective communication and behavioral support. Skilled in vital sign monitoring and maintaining confidentiality, contributing to a positive healthcare environment and optimal treatment outcomes.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level retail position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Certified Nursing Aide
Metropolitan Medical Center
11.2022 - 10.2024
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and supplies.
- Supported rehabilitation exercises under direction of healthcare professionals.
- Documented patient information accurately in electronic health records.
- Communicated effectively with patients, families, and multidisciplinary teams.
- Adhered to safety protocols and infection control measures consistently.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained complete confidentiality with patient information to provide professional, secure medical services.
- Assisted patients in maintaining their independence by encouraging self-care activities appropriate for their abilities.
- Assisted in the prevention of falls by implementing safety measures such as bed alarms, non-slip footwear, and close supervision during transfers.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Promoted patient safety by closely monitoring vitals and reporting any changes or concerns to supervising nurses.
- Enhanced patient dignity by providing privacy during personal care tasks and treating each individual with respect and understanding.
- Contributed to a positive work environment within the facility by displaying professionalism, teamwork, and a strong work ethic at all times.
- Demonstrated adaptability by working effectively with diverse populations, including geriatric, pediatric, and special needs patients.
- Streamlined documentation processes by maintaining accurate and up-to-date records of patient information, interventions, and progress notes.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped maintain infection control standards within the facility by following strict handwashing protocols and utilizing personal protective equipment when necessary.
- Contributed to an efficient healthcare team by collaborating with nurses, physicians, and other staff members for optimal patient outcomes.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, grooming, and feeding.
- Maintained clean and organized patient rooms to promote a healthy healing environment.
- Assisted nurses by taking patient blood pressure, measuring heartbeat and recording vital signs in physical examinations.
- Prevented pressure ulcers and skin breakdowns through regular repositioning of bed-bound patients.
- Improved patient satisfaction by providing compassionate and attentive care to residents in a long-term care facility.
- Served as a mentor to new Certified Nursing Aides, offering guidance and support in their transition to the role.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Retail Worker
Isetann Recto
10.2019 - 03.2020
- Assisted customers with product inquiries and facilitated sales transactions.
- Maintained organized merchandise displays and ensured inventory accuracy.
- Collaborated with team members to improve customer service standards.
- Monitored stock levels and coordinated restocking of merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Answered questions about store policies and addressed customer concerns.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
Education
National Certificate II - Caregiving
Technical Education And Skills Development Authority
Philippines09-2022
Skills
- Bathing assistance
- Patient care
- Dressing assistance
- Behavioral support
- Dementia care
- Catheter care
- Privacy and confidentiality
- Feeding assistance
- Transfer techniques
- Healthcare regulations
- Toileting assistance
- Reliable team player
- Basic life support
- Direct patient care
- Patient-focused care
- Compassionate
- Patient lifting
- Supporting personal needs
Timeline
Certified Nursing Aide
Metropolitan Medical Center
11.2022 - 10.2024
Retail Worker
Isetann Recto
10.2019 - 03.2020
National Certificate II - Caregiving
Technical Education And Skills Development Authority