Summary
Overview
Work History
Education
Skills
Certification
Refrences
Timeline
Generic

Liis Green

Bellbrae,VIC

Summary

Committed professional who provides excellent customer service and works to carry out highest of standards. Strong communicator and negotiator able to foster relationships with staff and vendors. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Administrator

DCG Patios
02.2023 - Current
  • Responding to customer enquiries via email and phone
  • General data entry and invoicing
  • Monitoring and reconciliation of sales & invoicing
  • Quoting of products to builders ensuring that we meet the requirements
  • Raising purchase orders
  • Financial accounting, reporting & Payroll in MYOB

President

Surf Coast Toy Library
02.2019 - 12.2023
  • Established relationships with members and maintained positive committee standing with trustworthy actions and professionalism.
  • Recruited new committee members by spearheading membership drives, conducting meet-and-greets, and hosting special events.
  • Formulated and enforced rules, regulations and policies within the library and committee.
  • Researched new ideas to boost memberships.
  • Developed and maintained relationships with local organizations to identify volunteer opportunities and resources.
  • Scheduled and organized training sessions for volunteers to develop skills and knowledge.
  • Managed and tracked volunteer hours and progress to support accurate documentation.
  • Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
  • Engaged in friendly conversation with members to better uncover individual needs.

Confrence and Events Supervisor

RACV Torquay Resort
05.2013 - 05.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Achieved results by working with staff to meet established targets.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Welcomed guests to events, checked invitations, and oversaw proper seating.
  • Helped organize and manage successful events with attendance of over 250 people.

Education

Bachelor of Arts - Leather Art And Design

Estonian Academy of Arts
Estonia
06.2009

High School Diploma -

German School of Kadriorg
Estonia
06.2005

Skills

  • Team Leadership
  • Attention to Detail
  • Quality Assurance
  • Staff Supervision
  • Conflict Resolution
  • Client Relations
  • Problem Solving
  • Empathy
  • Strategic Thinking

Certification

2020: First AID and CPR - Life Saving
Victoria

2019: 2 day OHS Training Course

2017: 2 day Leading with Emotional Intelligence Course

Refrences

Bronagh Ritchie

RACV Torquay Resort - Operations Manager

bronaghritchie@hotmail.co.uk

0411 080 247


Chris Elliot

RACV Torquay Resort - Conference and Events Operations Manager
0403 852 170


Timeline

Sales Administrator

DCG Patios
02.2023 - Current

President

Surf Coast Toy Library
02.2019 - 12.2023

Confrence and Events Supervisor

RACV Torquay Resort
05.2013 - 05.2022

Bachelor of Arts - Leather Art And Design

Estonian Academy of Arts

High School Diploma -

German School of Kadriorg

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Liis Green