Liis Pold

• Recruiting Australia wide for both permanent and temporary roles with a focus on Blue Collar positions.
• Conducted comprehensive candidate screenings to assess skills, experience, and fit for specific roles.
• Developed and posted job advertisements to various platforms to communicate open position requirements to potential candidates.
• Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
• Conducted background checks, reference checks and other pre-employment screenings, identifying candidates to meet hiring criteria.
• Managed recruitment process to keep candidates informed about application status and meet organizational recruitment goals.
• Negotiated offers and closed deals to finalise recruitment process and secure best talent.
• Maintained company Applicant Tracking System (ATS) - JobAdder to manage and track resumes and information about candidates.

• Sourced and screened candidates for Business Support roles.
• Leveraged advanced search techniques on job boards and databases, used proactive methods to directly source candidates.
• Evaluated resumes, conducted interviews and presented shortlists to hiring managers.
• Established consistent communication channels with candidates throughout the recruitment process, ensuring a personable candidate journey.
• Managed the onboarding process.
• Any other ad hoc duties associated with end-to-end recruiting.

• Collaborated with hiring managers to identify key qualifications for open positions.
• Conducted comprehensive candidate screenings to assess skills, experience, and fit for specific roles - including interpreting psychometric reports.
• Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
• Conducted background checks, reference checks and other pre-employment screenings.
• Managed the offer stage and onboarding.
• Kept candidates informed about application status.
• Operated and maintained applicant tracking and candidate management systems (Expr3ss).

• Provided personalised assistance for customers, ensuring their needs were met efficiently and effectively.
• Conducted thorough research on complex issues when required, ensuring accurate information was provided to customers at all times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Maintained comprehensive knowledge of product offerings and company policies through continuous learning initiatives such as workshops or webinars.
• Utilised CRM software (Zendesk) to accurately track customer interactions, enabling quick access to relevant information during future calls.
• Participated in cross department projects, this included supporting the HR team with:

- Interviewing.

- Mentoring new hires, providing guidance and support throughout their training period for optimal effectiveness in their roles.

- Delivering in person training sessions.

- Measuring training effectiveness and offering suggestions on potential areas of improvement.

• Managed a portfolio of key accounts, ensuring timely and accurate delivery of services and products.
• Developed strong rapport with clients through consistent follow-up and attention to detail.
• Monitored project progress against established timelines while proactively updating stakeholders on any potential setbacks or roadblocks.
• Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.

• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
• Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
• Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
• Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
• Performed Visual Merchandising duties.