LIJO OOMMEN GEORGE

• Improved branch efficiency by streamlining processes and implementing time-saving strategies.
• Ensured compliance with company policies, procedures, and regulatory requirements at all times.
• Ordered supplies, created purchase orders and entered orders into inventory.
• Maintained a clean, organized, and professional environment for both customers and employees.
• Developed strong relationships with clients by offering personalized service tailored to their needs.
• Balanced operational awareness with customer focus.
• Conducted performance evaluations for staff members, providing constructive feedback on areas needing improvement.
• Collaborated with team members to achieve branch goals and objectives.
• Coordinated meetings between various departments at the branch level to address any operational challenges.
• Increased customer satisfaction with prompt resolution of issues and concerns.
• Performed duties in office environment during operating hours.
• Managed branch inventory, ensuring adequate supply levels for daily operations.
• Enhanced employee performance through regular feedback, training, and development opportunities.
• Consulted customers to boost product sales and services..
• Maintained friendly and professional customer interactions..

Serve customers and handle any returns and refunds. unpack deliveries, stock shelves and arrange displays. rotate and replace stock. promote products to meet sales targets.

• Present, promote, and sell products and services to current and new customers
• Analyze and identify customers' needs and wishes
• Identify, investigate, and resolve customer problems and complaints to maximize satisfaction
• Achieve sales targets and goals within the schedule