Likith Umesh
Preston
Summary
IT professional with 3+ years’ experience in system administration, cloud infrastructure, and IT operations. I am Skilled in Active Directory, Group Policy, Entra ID, Microsoft 365, Intune, Azure, GCP and Linux environments. Strong background in system monitoring, backup & recovery, patching, identity management, and IT operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
System Analyst (System Administrator)
DXC Technology
06.2020 - 07.2023
- Administered and supported both Linux (RHEL, SUSE, AIX, OEL) and Windows Server/Windows 10-11 environments, ensuring system stability, security, and compliance.
- Performed OS patching, updates, performance tuning, firmware upgrades, and system hardening across Linux and Windows platforms.
- Provided Level 1-2 support for end users, including troubleshooting Windows desktops, Microsoft 365 apps, network printers, VPN, and login/access issues.
- Configured and diagnosed core network and system services such as DNS, DHCP, RDP, VPN, NFS, Samba, LDAP, and VLANs across hybrid infrastructures.
- Administered Active Directory (AD) for identity and access management, including creating/modifying user and group accounts, resetting passwords, managing access controls, and performing Group Policy Object (GPO) troubleshooting.
- Implemented proactive monitoring, alerting, and logging using Nagios, Grafana, and Windows event/log tools to enhance up time and quickly identify issues.
- Collaborated with infrastructure and security teams to ensure SLA targets and compliance with ITIL frameworks.
IoT & Robotics Intern
Apsis Solutions
06.2020 - 07.2020
- Designed and developed an IoT-based Smart Village prototype using Arduino, Raspberry Pi, and PIC microcontrollers, incorporating sensors, automation, and data acquisition.
- Implemented smart infrastructure features and demonstrated the solution through presentations covering industry practices, safety, project management, and teamwork.
- Collaborated in a multidisciplinary team, strengthening problem-solving, technical execution, and project delivery skills in a real-world industrial environment.
Education
Master of Information & Communication Technology -
La Trobe University
Melbourne01.2025
Bachelor of Engineering - Electronics & Communication
SIT
Karnataka, India01.2020
Skills
- Operating Systems: Windows 10/11, Windows Server 2019/2022, Linux (RHEL, SUSE, AIX, OEL)
- Cloud Platforms: Microsoft Azure, Google Cloud Platform (GCP), VMware/Hyper-V
- Networking: TCP/IP, DHCP, DNS, VPN, VLANs, Firewalls, IP Routing, subnets
- Tools & Applications: ServiceNow, Active Directory (user/group management, GPOs), PowerShell, MS Office, JIRA, Nagios, Grafana, CyberArk, TrueSight Server Automation, licensing, security
- Core Competencies: Incident & Problem Resolution, Customer Service, OS Patching, Backup & Recovery, Hardware Deployment, ITIL Processes, System Monitoring, Technical Documentation
- End-User & Deskside Support: Microsoft 365, printer & scanner setup, device imaging, Intune mobile device management, peripheral troubleshooting
Certification
- Red Hat Certified System Administrator (RHCSA) – 2021
- Microsoft Azure Fundamentals (AZ-900) – 2022
- Google Cloud Associate Cloud Engineer – 2022
- Microsoft Certified: Azure AI Fundamentals - 2023
- Google Cloud Professional Cloud Architect – 2024
- ITIL V4 Foundation – 2022
- Cisco CCNAv7: Switching, Routing, and Wireless Essentials – 2025
- Microsoft 365 Fundamentals (MS-900) – 2025
- Microsoft Certified: Azure Administrator Associate (AZ-104) – 2025
Timeline
System Analyst (System Administrator)
DXC Technology
06.2020 - 07.2023
IoT & Robotics Intern
Apsis Solutions
06.2020 - 07.2020
Bachelor of Engineering - Electronics & Communication
SIT
Master of Information & Communication Technology -
La Trobe University
Awards & Achievements
Champ Award – Best Team Player (DXC Technology, FY’21 & FY’22), National Level Robo Race Competition – Participant (2018)
Publications
Wireless Two-Way Restaurant E-menu Food Ordering System with Robot Delivery – IJITEE, June 2020