Likun (Kacee) Wu
Strathfield,NSW
Summary
Enthusiastic and driven Junior Sales Associate seeking an entry-level position to apply and hone customer service, problem-solving, and sales skills.
Overview
8
8
years of professional experience
Work History
Assistant Sales Associate
Vision Motors
06.2023 - 11.2023
- Provided excellent after-sales support, helping customers with over 100+ inquiries about their car purchases or potential issues clients might encounter.
- Boosted customer satisfaction by providing attentive service and product recommendations tailored to individual needs.
- Delivered 100+ energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Junior Accountant
PQW Taxation & Business Solutions
08.2020 - 03.2022
- Achieved timely tax filing by preparing and submitting individual, sole trader, partnership, company, trust tax returns for more than 300 clients.
- Preparation and lodgement of 1000+ Business Activity Statements Companies and Trusts.
- Assisted clients in maximizing deductions by conducting thorough research on applicable tax laws and regulations.
- Facilitated efficient communication between 200+ clients and ATO to address inquiries and resolve disputes.
- Supported senior accountants in resolving complex tax issues, leading to improved client satisfaction.
- Ensured compliance with tax deadlines through effective time management and prioritization of tasks.
- Collaborated with colleagues to review financial statements and identify potential discrepancies or errors.
- Provided guidance to clients regarding estimated taxes, payment plans, extensions, or amended returns when necessary for more than 200+ clients.
Junior Accountant
Fintax Accountants
01.2019 - 08.2020
- Face to face communications with more than 300 clients for preparing individual tax returns, understanding needs of clients and requesting relevant documents, etc.
- Preparation and lodgement of income tax returns for individuals, sole traders, partnerships and companies by using HandiTax for more than 500+ clients.
- Preparation and lodgement of over 500 Business Activities Statements.
- Assist with preparation of 100+ financial statements.
- Liaise with ATO to deal with client’s issue every week for more than 150 clients.
- Work directly with clients; both individuals and business owners to ensure clients to meet their compliance obligations in timely and accurate fashion.
- Provided assistance to clients in filing returns in compliance with corporate income tax laws, and gave estimated tax payments
- Maintaining an up-to-date knowledge of the federal tax laws and regulations, including new filing practices and taxation deadlines
- Experiences on utilising ATO Tax Agent Portal and ASIC Portal
- Achievement: Improved communication skills by starting meeting clients
- Helping individual and sole trader owners to meet their compliance obligations
- Increased work efficiency and reduced time I spent on preparing Business Activity Statements and Income Tax Returns by continuously developing my accounting and taxation knowledge and conduct relevant researches.
Assistant Accountant
Blue Ocean Advisory Pty Ltd
10.2018 - 04.2019
- Preparation of income tax returns for individuals, sole traders, partnerships and companies by using QuickBooks, Xero and Excel
- Preparation and lodgement of Business Activities Statements
- Liaise with ATO to deal with client’s issue
- Utilising ATO Tax Agent Portal and ASIC Portal
- Application of ABN for SMSF, Trust and Company
- Developed a firsthand understanding of working for a CA firm and various tax accounting procedures
- Reconciling reports to third-party records such as bank statements
- Processing payrolls by using Xero
- General administration tasks
- Achievement: Obtained Xero and QuickBooks Advisor Certification
- Improved skills on using a variety of accounting software by proactive learning and continuous seeking advice from managers and colleagues.
Receptionist
Sky Pheonix Restaurant
06.2015 - 09.2017
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Streamlined reservation processes for improved guest experience and increased table turnover.
- Collaborated with management to improve overall restaurant efficiency, contributing to higher revenue generation.
- Liaised between kitchen staff, servers, and management to facilitate smooth communication during peak dining hours for efficient service delivery.
Education
Bachelor of Commerce (Accounting) -
Macquarie University
North Ryde, NSW01.2018
Meriden School -
Meriden School
Strathfield, NSW01.2014
Morley Senior High School -
Morley Senior High School
Perth, WA01.2012
Skills
- Strong Communication skills
- Fluent in English and Mandarin
- Technical skills - Microsoft Office: Word, Excel, PowerPoint,
- Time management
- Technical skills - Microsoft Office: Word, Excel, PowerPoint,
- Active listening
Languages
English
Mandarin
References
Available upon request
Timeline
Assistant Sales Associate
Vision Motors
06.2023 - 11.2023
Junior Accountant
PQW Taxation & Business Solutions
08.2020 - 03.2022
Junior Accountant
Fintax Accountants
01.2019 - 08.2020
Assistant Accountant
Blue Ocean Advisory Pty Ltd
10.2018 - 04.2019
Receptionist
Sky Pheonix Restaurant
06.2015 - 09.2017
Bachelor of Commerce (Accounting) -
Macquarie University
Meriden School -
Meriden School
Morley Senior High School -
Morley Senior High School
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