

Detail-oriented professional with extensive experience in systems operations troubleshooting and user support across retail, hospitality, and web development sectors. Proficient in Microsoft 365, Azure, Intune, DNS, and networking fundamentals. Expertise in managing digital systems, ensuring data accuracy, and resolving technical issues efficiently. Strong problem-solving and coordination skills focused on enhancing operational efficiency and system performance.
Technical & Systems:
WMS & POS Systems RF Scanners & Handheld Devices Basic Troubleshooting Data Accuracy & Record Management Microsoft Office Microsoft 365 Azure Fundamentals Intune DNS & Networking Basics HTML, CSS, JavaScript, PHP
Operational & Soft Skills:
Problem-Solving Team Leadership & Training Workflow Coordination Time Management & Multitasking Customer/User Support Attention to Detail System Monitoring & Escalation
Date of Birth: 06/12/1986