Lilah James
Newcastle,Australia
Summary
As a hardworking employee with customer service, multitasking and time management abilities I believe I could be an integral part of the Virgin Australia Cabin Crew. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. I am a strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Flexible hard worker ready to learn and contribute to team success. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Officer
John Hunter Children's Hospital
Newcastle, NSW
07.2021 - Current
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
- Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
- Greeted visitors warmly upon arrival at office reception area.
- Monitored email accounts regularly and responded appropriately within established timeframes.
- Maintained positive working relationship with fellow staff and management.
- Assisted organizational efforts by filing, entering data and answering phones.
- Maintained front desk to provide positive first impression.
Retail Sales Associate
Betts Group
Charlestown, NSW
11.2020 - 02.2021
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Operated point-of-sale systems accurately to process payments from customers.
- Handled customer complaints in a professional manner.
- Promoted special offers and discounts to encourage additional purchases.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
High School Diploma -
Open Foundation
University Of Newcastle01-2021
Year 11 Completed
St Francis Xavier College
Hamilton11-2020
Skills
- Scheduling Appointments
- Personnel Management
- Time Management
- Interpersonal relationships with clients and customers
- Adaptability
- Amiability
- Assertiveness
- Exceptional communication skills
- Teamwork and keeping a positive work environment
- Flexible schedule
- Physical Fitness
Certification
· CPR
· Provide First Aid
· Working with Children Check
· Police Check
· RSA in progress
Timeline
Administrative Officer
John Hunter Children's Hospital
07.2021 - Current
Retail Sales Associate
Betts Group
11.2020 - 02.2021
High School Diploma -
Open Foundation
Year 11 Completed
St Francis Xavier College
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