Summary
Overview
Work History
Education
Skills
Timeline
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Lili Bayliss

Melbourne

Summary

I was raised around an amazing melting pot of people and experiences so I have developed an open mind and an interest in anything new presented to me. I am a curious, passionate and empathetic person and I see this reflected in my work but I know I am ever evolving.

I thrive in high-energy and high turnover environments and love to find the ways to work smarter not harder. I love a team environment and work best with those who also like to get the job done well.


Overview

9
9
years of professional experience

Work History

Bartender

Retreat Hotel Brunswick - Amelia Shaw Cocktail Bar
10.2023 - Current
  • Learned bar safety protocols and responsible alcohol service standards.
  • Familiarized with drink recipes and beverage preparation techniques.
  • Maintained cleanliness and organization of the bar area during shifts.
  • Crafted unique cocktail recipes based on seasonal ingredients and customer preferences.
  • Managed bar inventory, ensuring timely restocking of supplies and minimizing waste.
  • Trained junior bartenders in mixology techniques and customer service best practices.
  • Implemented efficient workflow processes to enhance speed of service during peak hours.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business.
  • Monitored compliance with health and safety regulations within the bar area.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Second in Command

Goldings Free Dive
04.2022 - 10.2023
  • Managed inventory levels, implementing efficient ordering processes to minimize waste.
  • Fostered a positive team environment through effective communication and conflict resolution strategies.
  • Implemented cost-control measures, improving profitability without compromising quality.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.

Duty Manager

Bedlam & Squalor
03.2021 - 04.2022
  • Implemented efficient bar workflows, reducing wait time and improving service delivery.
  • Worked efficiently as a predominantly two-man team during the NZ COVID-19 restrictions - 100 seat room and table service
  • Improved speed of service by mastering multitasking skills during high-volume periods without sacrificing quality or presentation.
  • Enhanced bar efficiency by maintaining a clean, organized, and well-stocked workspace.
  • One of my favourite work experiences, was able to foster curiousity and creativity which enabled huge personal growth.
  • Performed cash handling duties accurately, ensuring timely deposits and accurate reconciliation reports at the end of each shift.

Front of House Employee

Panda and Sons
01.2020 - 12.2020
  • Delivered exceptional customer service in fast-paced environment to enhance guest satisfaction.
  • Managed beverage orders efficiently, ensuring timely delivery and accuracy.
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
  • Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.

Head Floor Staff

Bedford Soda & Liquor - Ponsonby
03.2016 - 11.2019
  • Enhanced dining experience with prompt table service and attention to customer needs, leading to repeat business.
  • Trained new staff on operational procedures and company standards to optimize performance.
  • Coordinated with kitchen and bar staff to streamline service flow during peak hours.
  • Implemented upselling techniques that contributed to increased sales and revenue.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business.
  • Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
  • Collaborated with bartenders to ensure timely preparation of drinks for efficient service.

Education

No Degree - First Aid: Cardiopulmonary Resuscitation And ELS

National Training Register
Melbourne, VIC
07-2025

No Degree - Responsible Service of Alcohol

Liquor Control Victoria
Victoria State Government
10-2023

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Outgoing personality
  • Cleanliness and hygiene
  • Responsible alcohol service
  • Handling difficult customers
  • Memory retention
  • Basic accounting

Timeline

Bartender

Retreat Hotel Brunswick - Amelia Shaw Cocktail Bar
10.2023 - Current

Second in Command

Goldings Free Dive
04.2022 - 10.2023

Duty Manager

Bedlam & Squalor
03.2021 - 04.2022

Front of House Employee

Panda and Sons
01.2020 - 12.2020

Head Floor Staff

Bedford Soda & Liquor - Ponsonby
03.2016 - 11.2019

No Degree - First Aid: Cardiopulmonary Resuscitation And ELS

National Training Register

No Degree - Responsible Service of Alcohol

Liquor Control Victoria

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Lili Bayliss