Lili Masters
Brisbane
Summary
Dynamic and highly reliable professional with extensive experience in customer service at Lemoni Restaurant. Proven ability to handle high-pressure situations while maintaining cleanliness and hygiene. Strong multitasking skills and a team player attitude led to numerous customer recommendations, enhancing overall guest satisfaction and fostering long-term relationships.
Overview
4
4
years of professional experience
Work History
Bartender
Lemoni Restaurant
10.2023 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Waitress
Blue Tongue Pantry
07.2022 - 08.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Inspected dishes and utensils for cleanliness.
Babysitting
Sarah (family Friend)
04.2020 - 05.2021
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
- Enhanced parent satisfaction by providing consistent and reliable babysitting services for date nights.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
Education
Grade 12 - Graduating
Queensland Pathways Collage School
Coorparoo, QLDSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Cleanliness and hygiene
- Handling difficult customers
Languages
French
Native or Bilingual
Timeline
Bartender
Lemoni Restaurant
10.2023 - 01.2024
Waitress
Blue Tongue Pantry
07.2022 - 08.2023
Babysitting
Sarah (family Friend)
04.2020 - 05.2021
Grade 12 - Graduating
Queensland Pathways Collage School
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