Summary
Overview
Work History
Education
Skills
Listen to music,Pack objects
Timeline
Generic

Lili Zhang

Adelaide,SA

Summary

I am a girl who dares to try and adventure.I have gained a lot of experience from my previous hobbies and part-time jobs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Focused Cashier Assistant lends can-do demeanor to support front-end checkout experience. Particular focus on keeping shopping area, cashier stations, carts and baskets sanitized for each use. Dedicated approach to helping resolve customer inquiries and support product location, purchase and transport. Detailed understanding of practices to keep store smoothly operating. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Cashier Helper

WanJia Supermarket
01.2023 - 11.2024
  • Streamlined checkout process for faster service, resulting in reduced wait times.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Participated in ongoing training sessions to stay up-to-date on company policies and procedures.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Performed cash, card and check transactions to complete customer purchases.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Waitress Trainee

Haidilao HOT POT
11.2023 - 02.2024
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Grocery Team Member, Cashier

WanJia Supermarket In Adelaide City
01.2023 - 11.2023
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
  • Maximized employee productivity through effective delegation of tasks within the team.
  • Retrieved items for customers and verified prices.
  • Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

Bachelor of Science - Community Psychology

University of Adelaide
Adelaide, SA
07.2024

Skills

  • Order Taking
  • Teamwork and Collaboration
  • Till Counting
  • Upselling strategies
  • Price Checking
  • Cleanliness and sanitation
  • Can stand for a long time
  • Invoice Processing
  • Menu presentation
  • Cleanliness
  • Decision-Making
  • Cleaning and sanitizing

Listen to music,Pack objects

I have these hobbies because I often pack things for people when I am a star follower, my mbti is isfj and I like to do things quietly by myself.

Timeline

Waitress Trainee

Haidilao HOT POT
11.2023 - 02.2024

Cashier Helper

WanJia Supermarket
01.2023 - 11.2024

Grocery Team Member, Cashier

WanJia Supermarket In Adelaide City
01.2023 - 11.2023

Bachelor of Science - Community Psychology

University of Adelaide
Lili Zhang