LILIAHN SWADLING
Idalia,QLD
Summary
Dynamic professional with highly developed interpersonal and communication skills, adept at engaging with individuals from diverse socio-economic and cultural backgrounds, as well as colleagues and management at all levels. Results-driven with the ability to coordinate multiple tasks to effectively meet client requirements and expectations. Personable and professional in appearance and demeanor, committed to fostering a positive work environment. Seeking a position in an organization dedicated to quality service and continuous improvement.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Well Hung Glass and Aluminium
Aitkenvale, QLD
10.2025 - Current
- Coordinated office activities and managed schedules to optimize workflow efficiency.
- Organized and maintained electronic filing systems for improved document retrieval.
- Assisted in preparing reports and presentations, ensuring accuracy and clarity.
- Developed and implemented administrative processes, enhancing overall productivity.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Bar Attendant
Tom’s Tavern
Aitkenvale
08.2025 - Current
- Served beverages efficiently, ensuring prompt customer service during peak hours.
- Maintained cleanliness of bar area, adhering to health and safety regulations.
- Assisted in inventory management, tracking stock levels and ordering supplies as needed.
- Collaborated with kitchen staff to coordinate food and drink pairings for patrons.
- Trained new team members on bar operations and customer service best practices.
- Managed cash register transactions accurately, ensuring proper handling of payments and tips.
- Successfully collaborated with other staff members to provide seamless service during high-volume periods.
- Checked ID cards and verified bar guests were of legal age.
- Adhered to safety and sanitation regulations, maintaining a healthy environment for both staff and customers.
Bartender
Cayneston PTY LTD
09.2024 - Current
- Customer Service
- Dispute Resolution
- EFT Compliance and money management
Sales Assistant
Liquorland
North Ward
08.2024 - 11.2024
- Customer Service
- Dispute Resolution
- EFT Compliance and money management
Compliance Officer
Swoosh Finance
Springwood
08.2023 - 01.2024
- Ensure compliance and cooperation with company and AFCA protocols for loans ranging between $2,200 to $4,500
- Customer Service
- Perform appropriate financial investigations for loan approval / decline
- Provide supervision and teaching to other staff
- Meeting organization and diary management
- Maintain confidential office records
- Appointment booking and confirmations
- Phone enquiries, incoming and outgoing correspondence, filing
- Audit completions
- Data collection
Casual Bar Worker
Club Southside
Mount Gravatt
03.2023 - 08.2023
- Customer Service
- EFT Compliance and money management
- Hospitality Services
Senior Team Member JD
Sports
Brisbane City
11.2022 - 02.2023
- Customer Service
- Dispute Resolution
- EFT Compliance and money management
- Rostering
- Workload Management
Shift Leader
Taco Bell
Ipswich / Annerley
01.2021 - 10.2022
- Customer Service
- Direct team supervision and management
- EFT Compliance and money management
- Dispute Resolution
- Rostering
- Workload Management
Education
Diploma of Higher Education - Health
James Cook University
Current
Bachelors of Medical Science -
Griffith University
Nov 2023
Ryan Catholic College
ATARNov 2021
Skills
- EFT Compliance and money management
- Dispute Resolution
- Rostering
- Workload Management
- Skills
- Administration
- People Skills
- Problem solving abilities
- Perseverance and Motivation
- Teamwork and Communication
- Organisational Skills
- CPR and First Aid Certification
- Technical Abilities
- Microsoft Packages including:
- Word
- Excel
- PowerPoint
- Outlook
- SharePoint
- OneDrive
- TEAMS
- Zoom
Timeline
Administrative Assistant
Well Hung Glass and Aluminium
10.2025 - Current
Bar Attendant
Tom’s Tavern
08.2025 - Current
Bartender
Cayneston PTY LTD
09.2024 - Current
Sales Assistant
Liquorland
08.2024 - 11.2024
Compliance Officer
Swoosh Finance
08.2023 - 01.2024
Casual Bar Worker
Club Southside
03.2023 - 08.2023
Senior Team Member JD
Sports
11.2022 - 02.2023
Shift Leader
Taco Bell
01.2021 - 10.2022
Diploma of Higher Education - Health
James Cook University
Bachelors of Medical Science -
Griffith University
Ryan Catholic College