Summary
Overview
Work History
Education
Skills
Work Time:
Timeline
Generic

Lilian

Melbourne,VIC

Summary

Skilled in financial transactions and collaborative support, my focus on achievements includes enhancing sales through customized recommendations. Dedicated Cashier Assistant brings customer-first attitude to helping clients safely shop, buy and transport items to vehicles. Experience cleaning and sanitizing work environment, carts and baskets alike to promote customer health and wellbeing. Friendly Barista with great people skills and sales experience. I worked part-time in a store for more than a year in Australia, where I learned how to register and count goods.Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation.And sometimes the store manager is not there, she will let me alone in the store, so I also have the ability to face various customers independently.The previous part-time experience has equipped me with basic communication skills. I'd love to learn your drink making techniques.

Overview

2
2
years of professional experience

Work History

Cashier Assistant

MEOW Store
03.2023 - 06.2024
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Worked with other associates to support cashiers and management needs.

Beverage Server

Co Store
03.2023 - 06.2024
  • Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
  • Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
  • Demonstrated strong knowledge of all menu items, effectively answering customer inquiries and offering customized recommendations based on individual preferences.
  • Supported store management with administrative tasks such as scheduling staff shifts or maintaining employee records.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Cleaned counters, machines, utensils, and seating areas daily.

Cleaner

SL Cleaning
06.2024 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.Checked the room.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Master of Arts -

RMIT University

Skills

  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Patience and Empathy
  • Order Taking
  • Cleanliness
  • Housekeeping
  • Beverage Preparation

Work Time:

After 4pm on weekends.

Monday,Tuesday,Friday all day.

Before 4pm on Wednesday.

Timeline

Cleaner

SL Cleaning
06.2024 - Current

Cashier Assistant

MEOW Store
03.2023 - 06.2024

Beverage Server

Co Store
03.2023 - 06.2024

Master of Arts -

RMIT University
Lilian