Liliana Ball
Adelaide,SA
Summary
I am a motivated and enthusiastic student, currently studying in my first year of a Bachelor of Primary Education at Flinders University. I am passionate about fostering a positive learning environment and supporting the educational development of young learners. I am eager to gain more practical experience in teaching, and I believe that getting involved in a school environment would be a valuable step toward furthering my skills.
I have strong communication and interpersonal skills, which I have developed through both academic and extracurricular experiences. These skills have allowed me to build and maintain meaningful relationships with peers, teachers, lecturers, and community members.
Overview
4
4
years of professional experience
Work History
Front End Supervisor
Brighton Foodland
Brighton
11.2021 - Current
- Supervised front-end operations, ensuring a friendly, professional manner, and a positive shopping experience.
- Processing transactions by accurately scanning items, handling payments, and providing correct change.
- Handling the Cash Machine, ensuring cash in put away safely after every shift.
- Address customer complaints or concerns, resolving issues professionally.
- Work closely with colleagues and supervisors to ensure smooth operation during peak hours and special promotions.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Resolved customer complaints effectively.
- Trained staff on checkout procedures and customer services.
- Trained new employees in customer service techniques and store policies.
Education
Bachelor of Primary Education -
Flinders University
Adelaide, SA01-2025
High School Diploma -
Seaview High School
01-2024
Woodend Primary School
Sheidow Park01-2019
Skills
- WWCC
- RAN Fundamentals
- Team collaboration
- Friendly, positive attitude
- Time management
- Flexible and adaptable
- Educational technology
- Customer service
- Adaptive learning
- Analytical and critical thinking
- Multitasking
- Relationship building
- Public speaking
- Word
Interests
- Cove Tigers Netball Club 2017 - Current
- Steps Dance Academy 2010 - Current
- Baking/Cooking (Lemon Meringue Pie is my specialty)
- Going for Walks along the Esplanade with my Dog
Timeline
Front End Supervisor
Brighton Foodland
11.2021 - Current
Bachelor of Primary Education -
Flinders University
High School Diploma -
Seaview High School
Woodend Primary School
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