Liliana Ciullo
Yokine,WA
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
Work History
State Manager
Allora Agencies (WA) Pty Ltd
07.2010 - Current
- Increased customer satisfaction levels by implementing targeted service improvement programs.
- Managed a team of sales representatives, providing guidance and support for their professional growth.
- Provided ongoing training and development opportunities for staff members, fostering a culture of continuous learning and growth.
- Boosted sales through successful marketing and service optimization strategies.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Supported the successful launch of new products by coordinating marketing campaigns and promotional events across the region.
- Developed strong relationships with key clients, leading to increased revenue and market share.
- Led stakeholder meetings to review progress against objectives and address any concerns or issues arising during project implementation stages.
- Negotiated contracts and commercial agreements with favorable terms.
- Managed and guided staff through daily and special project work.
- Expanded the client base through targeted outreach efforts, securing new contracts and partnerships.
- Continuously monitored market trends to identify new opportunities for growth or competitive advantages.
Senior Accountant
Deloitte
01.2007 - 01.2010
- Prepared monthly journal entries and reconciliations.
- Reconciled accounts and created documents for monthly closure procedures.
- Reviewed documents and accounts for discrepancies and resolved variances.
- Reconciled balance sheets and streamlined best practices for balance sheet processes.
- Liaised with clients regarding financial plans and objectives.
Education
BBA - Accounting Technology And Bookkeeping
Curtin University
Perth, WA01.2006
Skills
- Operations Management
- Strategic Planning
- Sales Leadership
- Relationship Management
- Revenue Growth
- Performance Improvement
- Teamwork and Collaboration
- Customer Service
- Decision-Making
- Professional and Courteous
- Scheduling and Coordinating
- Hiring and Training
- Goal Setting
- Business Planning
- Financial Management
- Business Analysis and Reporting
- Business Development
- Brand Management
Languages
Italian
Native or Bilingual
Timeline
State Manager
Allora Agencies (WA) Pty Ltd
07.2010 - Current
Senior Accountant
Deloitte
01.2007 - 01.2010
BBA - Accounting Technology And Bookkeeping
Curtin University
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