Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Liliana Urso

Wetherill Park

Summary

Passionate and organised education student with experience producing and implementing diverse lesson plans covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Member & Team Leader

HOYTS Wetherill Park
04.2019 - 10.2021
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.


Duty Manager

HOYTS Wetherill Park
10.2021 - Current
  • Monitored workflow to improve employee time management and increase productivity.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Supervised and coordinated team to provide guidance and support and maximize performance.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
  • Drafted agendas, recorded minutes and generated documents to facilitate meetings.

Out of School Hours Carer (Before and After)

MK Kids OSHC And Little Amicis OSHC
11.2022 - Current
  • Read stories, sang songs and facilitated creative play.
  • Worked closely with fellow staff members in developing and implementing educational and recreational activities.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Responded to inquiries from parents and guardians.
  • Implemented daily routines and activities to stimulate and engage children.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Monitored children's activities to verify safety and wellbeing.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Developed age-appropriate activities and crafts to engage children.

Physical Education Dance Teacher

Got Game
06.2023 - 01.2024
  • Planned routines for recitals and performances.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Provided constructive corrections to encourage students to learn steps and improve dancing.
  • Led exercises and physical activities to engage students and develop physical skills.
  • Organized and led sports teams teaching benefits of sportsmanship.
  • Encouraged students to set and achieve fitness goals to develop sense of accomplishment.
  • Educated on health and wellness education to help students develop holistic understanding and incorporate in everyday life.

Education

Bachelor of Education (Primary) - Education

Australian Catholic University
Strathfield, NSW
11.2024

High School Diploma -

Cerdon College
Merrylands, NSW
10.2020

Skills

  • Excellent Decision-Making
  • Training and Development
  • Organisation and Time Management
  • Excellent Communication
  • Adaptable and Flexible
  • Student Engagement
  • Group Instruction
  • Lesson Plan Implementation

Accomplishments

  • 6.05 GPA
  • 91.35 ATAR (2020)
  • Team leader / trainer at HOYTS Wetherill Park

Certification

  • First Aid / CPR Trained
  • Responsible Service of Alcohol (RSA)
  • Working with Children's Check (Volunteer & Paid)
  • Anaphylaxis Trained
  • Fire Warden Trained

References

Joseph Gaerlan - 0431 023 399 

Former Location Manager - HOYTS Wetherill Park 


Antoinette Gravante - 0432 060 070

Owner, Service Provider & Educational Leader - Little Amici's OSHC 


Mark Salakas - 0422 814 181 

Former Locaton Manager - HOYTS Wetherill Park 

Timeline

Physical Education Dance Teacher

Got Game
06.2023 - 01.2024

Out of School Hours Carer (Before and After)

MK Kids OSHC And Little Amicis OSHC
11.2022 - Current

Duty Manager

HOYTS Wetherill Park
10.2021 - Current

Crew Member & Team Leader

HOYTS Wetherill Park
04.2019 - 10.2021

Bachelor of Education (Primary) - Education

Australian Catholic University

High School Diploma -

Cerdon College
  • First Aid / CPR Trained
  • Responsible Service of Alcohol (RSA)
  • Working with Children's Check (Volunteer & Paid)
  • Anaphylaxis Trained
  • Fire Warden Trained
Liliana Urso