Liliane Bregeon
Prahran,VIC
Summary
Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives.
Overview
8
8
years of professional experience
Work History
Project Coordinator
Royal Australian College Of Obstetricians & Gyno
02.2023 - 10.2024
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
Medical Receptionist
Doctors Secretarial Agency
10.2021 - 02.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing for 40+ patients daily
- Checked patient insurance, demographic and health history to keep information current
- Organized paperwork such as charts and reports for office and patient needs
Receptionist
Beyond Rest Hawthorne
02.2021 - 10.2021
- Answered central telephone system and directed 100+ calls daily
- Managed multiple tasks and met time-sensitive deadlines
- Corresponded with clients through email, telephone or postal mail
Labour Work
Local Resource Management Agency
09.2020 - 01.2021
- Collaborated with 25 team members to achieve target results
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Improved operations through consistent hard work and dedication
Internship Student
National Trust
12.2020 - 12.2020
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Searched libraries and in scholarly databases to locate necessary information for research projects.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Cleaner
Victorian Government
05.2020 - 07.2020
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to safety protocols, resulting in 0 complaints, hazards or lost-time accidents.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Volunteer
Deakin University Clubs
02.2019 - 11.2019
- Volunteered with 3 groups and organizations to help make measurable differences for program recipients.
- Performed in community outreach to support program mission.
- Adhered to organization procedures and instructions to increase safety for program participants and other workers.
Cinema Crew Member
Event Cinemas
01.2017 - 12.2018
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries in a timely manner.
- Greeted guests, scanned tickets upon entry, answered guest questions and helped with seat location.
- Implemented promotional strategies to increase ticket sales during slow periods, resulting in higher revenue generation for the cinema.
- Contributed to inventory management by accurately tracking stock levels and placing orders when necessary, preventing product shortages or overstocking issues.
Education
Batchelor of International Studies -
Deakin University
Melbourne, VIC07.2023
Certificate I in Business -
Good Shepherd Lutheran College
Darwin, NT06.2016
Skills
- Stakeholder relationship management
- Meeting facilitation
- Critical Thinking
- Strategic Planning
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Team building
- Time management abilities
- Adaptability
Timeline
Project Coordinator
Royal Australian College Of Obstetricians & Gyno
02.2023 - 10.2024
Medical Receptionist
Doctors Secretarial Agency
10.2021 - 02.2023
Receptionist
Beyond Rest Hawthorne
02.2021 - 10.2021
Internship Student
National Trust
12.2020 - 12.2020
Labour Work
Local Resource Management Agency
09.2020 - 01.2021
Cleaner
Victorian Government
05.2020 - 07.2020
Volunteer
Deakin University Clubs
02.2019 - 11.2019
Cinema Crew Member
Event Cinemas
01.2017 - 12.2018
Batchelor of International Studies -
Deakin University
Certificate I in Business -
Good Shepherd Lutheran College
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