LILIBETH DE PASCUALI
Caboolture
Summary
Serviced-focused individual dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
10
10
years of professional experience
Work History
General Manager Gnocchi Gnocchi Brothers
Gnocchi Gnocchi Brothers
2023.09 - Current
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Execute end-to-end payroll processes to support the weekly payroll.
- Ensure accurate and up-to-date employee records, including changes in personal information, tax withholdings, and benefits.
- Manage EOFY reporting, reconciliation, and finalization of employee data through STP.
- Data entry and reconciliation of Xero accounts
- Rostering and scheduling.
Production Coordinator
Capilano
2023.02 - 2023.08
- Implement and manage critical paths and production schedules for timely delivery
- Coordinate with internal teams and factories to secure production space
- Input and manage data in the Range Plan for purchase orders and amendments
- Ensure timely ordering and receipt of labels, ticketing, and barcodes
- Regularly communicate with suppliers to track styles, samples, and materials
- Collaborate with the Group Compliance Manager for testing requirements
- Communicate product delays or issues to relevant teams
- Maintain vendor performance reports and monitor issues
- Support pre-production process and sustainability initiatives
- Analyse return results in collaboration with the Merchandise Planning team
- Rostering and preparing time sheets
- Negotiate costs with factories, suppliers, and agents.
- Enhanced production efficiency by streamlining processes and optimizing workflows.
- Reduced material waste and improved sustainability through diligent inventory management.
- Boosted team productivity, assigning tasks according to individual strengths and capabilities.
Waste and Water Department Administration Officer
Townsville, City Council
2020.10 - 2021.06
- Apply basic communication skills: gather information about procedures, methods and equipment requirements for workplace communication
- Use appropriate verbal and non-verbal skills to seek and convey information in face-to-face situations
- Draft routine written documents within designated timeframes and check that the documents meet organisational requirements
- Manage the daily operations of the City Waste Management Services, including but not limited to, licensing, stakeholder engagement, supervision of contracts, compliance with regulations and reporting
- Provide advice and support across the organisation to achieve Integrated Water Management outcomes in capital projects at planning, design, delivery, operation and maintenance stages
- Ensure records management complies with relevant guidelines and legislation
- Assist with the preparation of a range of business papers, reports and correspondence
- Provide secretarial support to Council’s Audit, Risk and Improvement Committee
- Coordinate and assist with any Government Information (Public Access) Act 2009 (GIPA) requests.
Project Coordinator
Remeed Solutions
2017.02 - 2019.04
- Assist with Developing and managing project costing
- Assist with Estimating / tendering projects
- Comparison supplier quotations and negotiate pricing
- Preparation of document customer file
- Preparing Safety documents and annexed to files
- Communicate with customers to investigate details about claim
- Scheduling
- Develop strong collaborative relationships to underpin your ability in ensuring project progress
- Preparing documents to be sent to the insurance company for invoicing
- Checking maintenance of equipment and ordering
- Reporting for all projects with associated costs
- Assisting in the development of the centre budgets and forecasting.
- Streamlined project management processes by implementing new organizational tools and software.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
Business Analyst (financial)
Sudeban Venezuela Financial Organization
2014.02 - 2016.06
- Development of responses: Contribute to developing track responses to procurement processes to assist in generating future work
- Elaborating and analysing financial reports
- Support financial analysis to optimise business performance through my ability to interrogate data
- Develop, implement and maintain an adequate policies, processes, systems and internal controls to ensure effective and efficient support for the coordination and delivery of the projects
- Cross-stream coordination: Ensure projects are delivered in a coordinated and integrated manner and that relevant interdependencies are proactively identified
- Program reporting: Development of required reports to keep clients updated about project progress, including liaison with Project Leads to gain necessary content
- Work collaboratively with key internal stakeholders and experts across the organisation to design business solutions that meet organisational and stakeholder needs.
Education
Certificate I - Business Administration And Management
TAFE Queensland - Pimlico
Townsville, QLD05.2021
Bachelor of Science - Finance
Escuela De Hacienda- ENAHP
Venezuela11.2016
Skills
- Excellent communication skills.
- Analytical and problem-solving skills
- Strong work ethic
- Critical thinking
- Leadership
- Team Management
- Research Skills
- Process Automation
- Financial Administration
- Customer Relationship Management
- Loss Prevention
Studies
- Bachelor of Finance, 2016, Venezuela, Graduated with distinction
- Certificate IV Business, 2021, City Council
- Master of Business Analyst, The University of Queensland, Currently enrolled
- XERO certification, Currently enrolled
References
- Simon Taylor, General manager, Capilano, 0447392724
- Romain, General manager, Australian Venue, RomainAusvenue@hotmail.com
- Danica Smith, City Council Manager, Townsville City Council, Danica.smith@townsville.qld.gov.au
- Donna Pell, City Council Team leader, Townsville City Council, Donna.pell@townsville.qld.gov.au
Languages
Spanish
Full Professional
Timeline
General Manager Gnocchi Gnocchi Brothers
Gnocchi Gnocchi Brothers
2023.09 - Current
Production Coordinator
Capilano
2023.02 - 2023.08
Waste and Water Department Administration Officer
Townsville, City Council
2020.10 - 2021.06
Project Coordinator
Remeed Solutions
2017.02 - 2019.04
Business Analyst (financial)
Sudeban Venezuela Financial Organization
2014.02 - 2016.06
Certificate I - Business Administration And Management
TAFE Queensland - Pimlico
Bachelor of Science - Finance
Escuela De Hacienda- ENAHP
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