Lilli Fellowes
Melbourne,VIC
Summary
Hard-working first year Aerospace Engineering student at RMIT with excellent time management and communication skills. With previous experience in customer service, I seek to expand my experience and skills while effectively contributing to a team environment. I enjoy talking to people and want to work as part of a team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mechanic Assistant
Mawer Engineering
01.2022 - 10.2024
- Performed mechanical repairs and maintenance tasks including structural fixes
- Conducted preventive maintenance such as engine tune-ups, oil changes, tire rotations, and filter replacements
- Collaborated with senior mechanics to develop efficient repair strategies and workflows.
- Collaborated effectively with team members by communicating clearly, coordinating tasks, and supporting others to ensure efficient workflow and successful project completion.
- Assisted in diagnosing and repairing mechanical issues on various engineering equipment.
- Maintained organized workspaces and managed inventory of tools and spare parts effectively.
Front of House/Kitchen Hand
Hungry Jacks Figtree
01.2021 - 07.2024
- Provided friendly and efficient customer service in a high-volume environment by greeting guests, operating the drive-through and sales register, handling cash, and preparing food, drinks, and barista orders while following food safety and sanitation regulations.
- Collaborated with team members to execute meal service during peak hours effectively.
- Assisted in food preparation and kitchen organization to maintain smooth operations.
- Operated kitchen equipment safely and efficiently, ensuring compliance with health standards.
- Maintained cleanliness of work areas, adhering to sanitation and safety protocols consistently.
Tutor
Edmund Rice
01.2023 - 12.2023
- Provided academic support and one-on-one tutoring to primary and secondary school students, helping them build confidence and improve their understanding in subjects such as English and Mathematics.
- Fostered a positive and inclusive learning environment by building supportive relationships with students from diverse backgrounds and encouraging their personal and academic growth.
- Developed personalized lesson plans to meet diverse student learning needs.
- Implemented effective teaching strategies to enhance student engagement and comprehension.
Retail Assistant
Lolly Swagman Berrima
12.2021 - 12.2022
- Supported production and retail operations by performing routine tasks such as stock organisation, packaging, pricing, cash handling, general cleaning, and maintaining visual stock displays. Ensured work areas were well-stocked to assist team efficiency.
- Delivered excellent customer service by greeting customers, offering assistance, resolving issues promptly, and remaining calm in challenging situations to ensure a positive shopping experience.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed inventory levels, ensuring stock availability and organization on sales floor.
- Processed transactions efficiently using point-of-sale systems to maintain customer satisfaction.
- Developed visual merchandising displays to attract customers and drive sales performance.
Education
Bachelor of Engineering (Honours) - Aerospace Engineering
RMIT University
Melbourne, VIC01.2028
High School Diploma - undefined
The Illawarra Grammar School
01.2024
Skills
- Project Management
- Customer Service
- Teamwork
- Quick Learner
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Problem solving
- Cash handling
- Product knowledge
- Inventory management
- Team player attitude
- Positive attitude
- Kitchen cleaning and maintenance
- Team collaboration
Certification
Responsible Service of Alcohol (RSA), CTA Training Victoria, 2025
Timeline
Tutor
Edmund Rice
01.2023 - 12.2023
Mechanic Assistant
Mawer Engineering
01.2022 - 10.2024
Retail Assistant
Lolly Swagman Berrima
12.2021 - 12.2022
Front of House/Kitchen Hand
Hungry Jacks Figtree
01.2021 - 07.2024
High School Diploma - undefined
The Illawarra Grammar School
Bachelor of Engineering (Honours) - Aerospace Engineering
RMIT University
AWARDS
Hercules Challenge award winner 2025, Girls on track ambassador 2024, The Duke of Edinburgh International Award, Certificate of Merit for Design, Engineering and Science – 2020, 2021, 2022, 2024, Royal Australian Chemical Institution NSW Schools Titration Competition 2023
Victoria RSA
Certified in Responsible Service of Alcohol (RSA), trained to serve alcohol safely and comply with all legal requirements