Lilli Mezzofanti
Fremantle,WA
Overview
5
5
years of professional experience
Work History
Hospitality Superstar
Republic Of Fremantle
05.2023 - Current
- Work with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated interpersonal skills by building positive relationships with others.
- Greeting all customers, discussed specials, and took orders.
- Reccomend products and boost sales
- Used communication and problem-solving skills to resolve customer complaints
Cook Level 3
Gage Roads Brewing Company
07.2022 - 02.2023
- maintaining food, safety and sanitations standards.
- food preparations, including learning new culinary skills.
- meeting tight deadlines and working in a fast paced environment.
Cook Level 2
Old Faithful Bar and Barbeque
01.2022 - 08.2022
- oversaw scheduling inventory management, and suply ordering
- Demonstrated strong multitasking skills, managing multiple orders simultaneously.
- Enhanced teamwork within the kitchen staff
- Monitored food quality and presentation to maintain high standards.
Retail Assistant (school Work Placement)
The Corner Store Fremantle
01.2020 - 05.2020
- Used POS system to process sales, returns, and gift card activations.
- Assisted customers with prompt and polite support in-person and via telephone.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
North Lake Senior Campus
Perth 12-2021
Certificate 2 - Business
IVET Institution 12-2021
Certificate 2 - Visual Arts
IVET Institution 12-2021
Skills
Excellent customer service and communication (both written and verbal)
Customer liaison (in person and on the phone)
Time management and organisation skills of myself, with responsibility for others
Critical thinking and problem solving
Timeline
Hospitality Superstar
Republic Of Fremantle
05.2023 - Current
Cook Level 3
Gage Roads Brewing Company
07.2022 - 02.2023
Cook Level 2
Old Faithful Bar and Barbeque
01.2022 - 08.2022
Retail Assistant (school Work Placement)
The Corner Store Fremantle
01.2020 - 05.2020
North Lake Senior Campus
Certificate 2 - Business
Certificate 2 - Visual Arts