Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

Lilli Smith

Palm Beach,QLD

Summary

Former competitive dancer with over 9 years of experience, representing my club at state, national, and international competitions. Committed to personal growth, teamwork, and creating memorable experiences. Passionate about building connections, embracing adventure, and thriving in fast-paced environments. Former student at PBC State High, aspiring to become a flight attendant, leveraging my strong work ethic to achieve financial independence. Completed Traineeship that involved administrative assistance offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

4
4
years of professional experience

Work History

Cheer and Dance Coach

Zacs Allstars
01.2017 - 01.2021
  • Instructed and motivated students, fostering skill development and teamwork.
  • Enhanced students' confidence and progress by promoting diligence and determination with difficult tasks.
  • Ensured safety protocols were followed at all times during classes or rehearsals.

Talley Valley Seafood Employee

Talley Valley Seafood
10.2020 - 12.2020
  • Provided quality service, demonstrating adaptability and swiftly mastering tasks. - Garnered commendation from colleagues and patrons for outstanding work ethic.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Recognized by management for providing exceptional customer service.
  • Prioritized and organized tasks to efficiently accomplish service goals.

West Burleigh Domino’s Instore Staff

Domino's
01.2020 - 10.2020
  • Showcased exceptional customer service skills and quickly absorbed essential job responsibilities. - Achieved record-breaking up-selling figures and consistently contributed to a positive work atmosphere.
  • Managed safe and efficient serving of customer foods.
  • Answered phone calls and routed correspondence to appropriate staff members.

Junior Rugby League Football Season Canteen Staff

Currumbin Eagles
  • Managed till operations, ensuring smooth transactions during busy events. - Skillfully handled large crowds, prioritizing customer satisfaction through efficient service.
  • Worked closely with human resources to support employee management and organizational planning.
  • Met incoming customers pleasantly and offered support and service.
  • Managed safe and efficient serving of customer foods.
  • Assisted with the development and implementation of staff policies and procedures.
  • Ensured that employees followed established safety protocols at all times.

Luna Rossa Italian Restaurant and Pizzeria Waitress

Tugun
  • Adapted seamlessly to a high-paced restaurant environment, becoming a knowledgeable and helpful team member. - Provided top-tier customer service and maintained composure during hectic shifts.
  • Answered phone calls for reservations or takeout orders in a professional manner.
  • Developed positive relationships with regular customers through friendly conversation.
  • Checked back with customers throughout meal service to ensure satisfaction.

School-Based Traineeship Cert 3 in Business

Laurie Lawrence Swim School
Burleigh
  • Completed a school-based traineeship, gaining insights into business operations and administration. - Demonstrated adaptability and acquired valuable skills to contribute to a professional setting.
  • Provided administrative support by completing tasks such as filing documents and scheduling meetings.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Maintained positive working relationship with fellow staff and management.
  • Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
  • Identified needs of customers promptly and efficiently.
  • Supported senior staff members in the completion of complex projects within deadlines.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Education

High School Diploma -

Palm Beach Currumbin State High
Gold Coast, QLD
11-2023

Skills

  • Rapid Learning
  • Collaborative
  • Initiative
  • Reliability
  • Integrity
  • High quality customer service
  • Ability to work independently and also as an active member of a team
  • Office Administration
  • Document Management
  • Data Entry
  • Organizational, written and verbal skills and the ability to prioritize tasks to obtain required outcomes Eager to apply my exceptional interpersonal skills and commitment to excel while gaining valuable experience and contributing to a positive team environment

Additional Information

Thank you for considering my application. I am excited about the opportunity to contribute my skills and dedication to your team. I look forward to the possibility of connecting soon.

References

RossaZacs
  • Bradyn Murphy, Family Friend, 0410 519 XXX
  • Nikki Bignell, Family Friend, 0414 577 XXX
  • Trish Shaw, Family Friend, (07) 5535 XXXX

Timeline

Talley Valley Seafood Employee

Talley Valley Seafood
10.2020 - 12.2020

West Burleigh Domino’s Instore Staff

Domino's
01.2020 - 10.2020

Cheer and Dance Coach

Zacs Allstars
01.2017 - 01.2021

Junior Rugby League Football Season Canteen Staff

Currumbin Eagles

Luna Rossa Italian Restaurant and Pizzeria Waitress

Tugun

School-Based Traineeship Cert 3 in Business

Laurie Lawrence Swim School

High School Diploma -

Palm Beach Currumbin State High

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Lilli Smith