Lillian Borerwe
Mount Pleasant,QLD
Summary
Dynamic team player with proven customer service and multitasking skills honed at McDonald's. Excelled in a fast-paced environment, enhancing customer satisfaction and team productivity through effective communication and attention to detail. Demonstrated commitment to quality and safety, contributing to an engaging customer experience and a positive workplace.
Overview
1
1
year of professional experience
Work History
Food Services Crew Team Member
McDonalds
08.2023 - Current
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Used proper techniques to prepare food and ingredients.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
- Took orders, prepared meals, and collected payments.
Education
Professional Certificate - Health Care Giving
First Class Care Giving
South Africa06-2020
Skills
- Multitasking and organization
- Customer service
- Attention to detail
- Customer engagement
Languages
English
Professional Working
Timeline
Food Services Crew Team Member
McDonalds
08.2023 - Current
Professional Certificate - Health Care Giving
First Class Care Giving
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