Lillian Brown
Tweed Heads,NSW
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Audio Operator, Back Stage Crew
Tugun Theatre Company
02.2023 - 09.2023
- Optimized acoustic environments through strategic placement of microphones, speakers, and other sound reinforcement equipment based on venue characteristics.
- Exceeded client expectations for their audio needs by staying abreast of industry advancements and continuously honing personal skills to provide top-tier service.
- Enhanced audio quality by skillfully operating sound equipment during live events and studio recordings.
- Maintained clear communication lines with fellow team members throughout each project phase from pre-production to post-production, fostering a collaborative working atmosphere.
- Delivered seamless audio transitions during live events through precise cueing and mixing of various sound sources in realtime.
- Communicated effectively with cast members regarding cues or adjustments needed before going on stage to ensure smooth performance flow.
- Prepared stage for each performance by setting up necessary equipment, props, and scenery according to the production''s needs.
- Streamlined prop organization for smoother scene transitions and minimized downtime during performances.
Waitress
Feng Shui Restaurant
03.2022 - 12.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
High School Diploma -
St Joseph's College
Banora Point, NSW11.2024
Skills
Customer Service
Strong multitasking
Team Collaboration
Cleanliness
Order Taking
Ability to work under pressure
Accomplishments
-Academic award 2022
-Presidents Award Seagull's Netball association 2022
-Academic Award 2023
References
Shelley Keegan (NRL school to work project officer)-
0436 387 042
Lexene Busbridge (Indigenous Education Worker)-
0417441669
Rianna Hartney-Smith (President of Tugun Theatre Company)-
rianna94@hotmail.com
0415996929
Timeline
Audio Operator, Back Stage Crew
Tugun Theatre Company
02.2023 - 09.2023
Waitress
Feng Shui Restaurant
03.2022 - 12.2022
High School Diploma -
St Joseph's College
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