Lillian Karnib
Sydney,NSW
Summary
Friendly and upbeat Beautician with 6 years of experience in the Beauty industry and hardworking mentality. Dedicated to satisfying clients and gaining repeat business. Excellent communication, interpersonal and conflict resolution skills for best-in-class customer service.
Overview
9
9
years of professional experience
Work History
Beautician
Amani
2a/1236-1244 Canterbury Rd, Roselands NSW 2196
05.2020 - Current
- Help clients achieve their desired looks through skin and body sculpting treatments.
- Answer customer questions about products and services.
- Evaluated client needs and recommended treatments and strategy to achieve desired results.
- Greet customers upon arrival
- Remove hair using permanent and temporary methods (e.g. electrolysis and waxing)
- Apply makeup products
- Provide guidelines to clients on how to take care of their skin
- Book appointments over the phone and serve walk-ins based on availability
- Maintain updated client records (e.g. contact details and treatments)
- Cross-sell therapies and beauty products, when relevant
- Make sure our working area is clean and equipment is sterilized at all times
- Keep track of levels of stock (e.g lotions and nail polishes)
Europcar Sydney Airport
Sobhian
06.2017 - 10.2020
- Greetings Clients on arrival
- Working with Greenway System
- Prepare and process reservations for clients
- Check out and check in clients hiring cars
- Handling transactions and paperwork
- Managing all duties and tasks required in the office
- Answering the telephone
- Handling client enquires and complaints
- Handling car rental over dues
- Preparing Manifest for bookings each day
- Managing lost property
Gitanni Travel Agent
Sami Annani
02.2015 - 04.2016
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Followed up with customers to increase customer service with travel plans.
Education
No Degree - Beautician
Australian Academy of Beauty
12.2023
No Degree - Travel And Tourism
Bankstown Tafe
02.2014
No Degree - HSC
Kingsgrove High School
12.2012
Skills
- Investment Product Sales
- Skin Treatments, Body Sculpting, Teeth whitening
- Makeup Application
- Knowledge of skin care Products
Custom
I enjoy gaining more Knowledge in all the aspects of life.
Timeline
Beautician
Amani
05.2020 - Current
Europcar Sydney Airport
Sobhian
06.2017 - 10.2020
Gitanni Travel Agent
Sami Annani
02.2015 - 04.2016
No Degree - Beautician
Australian Academy of Beauty
No Degree - Travel And Tourism
Bankstown Tafe
No Degree - HSC
Kingsgrove High School