Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lillian Lu

Melbourne,VIC

Summary

Dedicated and detail-oriented Senior Payroll Officer with over 8 years of experience specializing in payroll processing, reporting, and compliance using several payroll software such as Chris 21, Affinity, Preceda. Proven ability to manage complex payroll functions for large teams, ensuring accuracy and adherence to legislation. Adept at troubleshooting payroll discrepancies, processing adjustments, and maintaining confidential employee information. Skilled in reconciling payroll records, implementing efficient processes, and collaborating across departments to support organizational goals. Known for delivering high-quality work in fast-paced environments while consistently meeting deadlines and ensuring compliance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Payroll Officer

Peters Ice Cream
MELBOURNE, VIC
04.2023 - Current
  • Business As Usual (BAU) Payroll Processing: Managed end-to-end payroll processing for weekly & monthly pay cycle, ensuring accuracy and timely payment for employees, while adhering to company policies and legislative requirements.
  • End of Month Payroll tasks & reconciliation: Conducted thorough monthly payroll reconciliations to ensure the integrity of payroll data, including balancing key payroll accounts(work cover & payroll clearing), payroll tax, and processing superannuation contributions.
  • Leave Liability Management: Monitored and updated leave balances, calculated leave liabilities, and adjusted for increases or changes to ensure accurate reporting and compliance.
  • End of Financial Year (EOFY) Processes: Led the EOFY payroll processes, including generating payment summaries, ensuring compliance with tax regulations, and preparing final reports for the Australian Taxation Office (ATO).
  • System Implementation and Transition: Played a key role in the successful implementation of cloud-based payroll systems, driving efficiencies and streamlining payroll processes. Provided ongoing support and training to the team to ensure smooth system adoption.
  • Ad-hoc Payroll and Business Support: Delivered ad-hoc payroll support across the business, including assisting with salary reviews, bonus calculations, redundancy payouts, and providing payroll data analysis to support management decision-making. Collaborated with other departments, such as HR and Finance, on special projects and reporting needs, ensuring seamless integration of payroll data into broader business operations.

Pay Service Officer

Parliament of Victoria
, Melbourne
06.2022 - 01.2023
  • Work in a team of 9, processing a fortnightly payroll for 1200 employees including Electorate officers, Parliamentary officers and Members of parliament.
  • Provided marked patrol and on-foot escorts for individuals with security and mobility concerns.
  • Accurately processed data, validation and transmission for fortnightly pay runs.
  • Managed payroll and time and attendance systems.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked with team members to provide traffic and crowd control during special events or emergencies.

Payroll Officer

Australian Pharmaceutical Industries
Camberwell, VIC
10.2020 - 06.2022
  • Worked in a team of 5, processing weekly payroll for 800 employees and processing fortnight payroll for 1200+ employees across 5 states in Australia.
  • End to end payroll including processing salary & wages, superannuation, payroll tax.
  • Setting up new hires and processing terminations (redundancy quote)
  • Utilized Affinity to manage personnel payroll and administered employee benefits.
  • Processing end of month reconciliation & reporting.
  • Processing end of FY reconciliation.
  • Collaborated with payroll team leader to provide insight into audits regarding payroll processing.

Payroll Officer

Trump Property Maintenance Pty Ltd
Doncaster, VIC
04.2018 - 05.2020
  • Worked in a team of 3, processing fortnightly payrolls of 1000 employees across Australia.
  • Processed accurate data for pay runs including wages, salaries, deductions, allowances, bonus calculations and other related data.
  • Provided a high level of customer service and support to Business Units in relation to payroll delivery.
  • Calculation and preparation of manual payments, including terminations, adjustments and redundancy pays where necessary.
  • Assisted in updating the payroll system and any other applications that may apply.

Payroll Officer and Administrator

Vanston Wine
Sydney, NSW
02.2017 - 03.2018

Admin:

  • Answering • & directing calls & Meeting & greeting clients.
  • Assisting with sales administration, monitoring the company's social media sites.

Payroll:

  • Worked closely with the Finance team, processing of fortnightly payroll for 100+ employees.
  • Interpreted Award and answered employees quires.
  • Maintenance of employee files for pay rates, deduction and leave entitlement.
  • Maintenance of employee files for pay rates, deduction and leave entitlement.

Human Resources Officer

Tianjin High-Land International Logistics Ltd
Nankai, Tianjin
10.2015 - 11.2016
  • Propose HR strategies and policies, discuss and lead implementation.
  • Create the procedures in recruitment, enroll, compensation, training, termination.
  • Carry out recruitment campaign and build up recruitment channels periodically.
  • Maintain engagement agreement with full time/part time employee, sole trader and intern; Conduct Performance Review and design career development for high potential consultants.

Inside Sales/Asian Sales Administrator

Carnival International Co., Ltd
, Tianjin
01.2013 - 07.2013
  • Order management • for Asia-Pacific.
  • Follow up projects and report to sales manager.
  • Communicate order status between distributors and headquarter.

Education

Professional Accounting

Elite Education Institute
Sydney NSW
12.2018

Skills

  • Demonstrated payroll experience in Award Interpretation and 8 years end to end payroll processing
  • Payroll experience with Chris21/iChris Empower, Affinity and Preceda Time Keeping & Attendance system experience with TimeTEQ, Time Filer, Mitrefinch
  • HR System experience with SAP Success Factor HR Onboard
  • Experience in preparing and processing month-end reconciliations, reversals, accruals, and EOFY reporting
  • Skilled at identifying payroll discrepancies and resolving issues promptly, ensuring minimal disruption to payroll processing
  • Strong skill on Microsoft Excel, familiar with various formulas (vlookup, sumif etc), Pivot table, and functions such as sort, filter,
    and experience with optimization of payroll related Excel templates
  • Reporting and documentation
  • Effective stakeholder communication

Certification

  • PTE Overall Score 70 (Equals to IELTS 7.5 bands).
  • Current Victoria Driver's Licenses.

Timeline

Payroll Officer

Peters Ice Cream
04.2023 - Current

Pay Service Officer

Parliament of Victoria
06.2022 - 01.2023

Payroll Officer

Australian Pharmaceutical Industries
10.2020 - 06.2022

Payroll Officer

Trump Property Maintenance Pty Ltd
04.2018 - 05.2020

Payroll Officer and Administrator

Vanston Wine
02.2017 - 03.2018

Human Resources Officer

Tianjin High-Land International Logistics Ltd
10.2015 - 11.2016

Inside Sales/Asian Sales Administrator

Carnival International Co., Ltd
01.2013 - 07.2013

Professional Accounting

Elite Education Institute
Lillian Lu