Summary
Overview
Work History
Education
Skills
References
Training
Documentation
Certification
Timeline
Generic
Lillian Marks

Lillian Marks

Werribee,Australia

Summary

Highly Ambitious Certified Nursing Assistant ( Disability Support worker) possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. I a professional with a genuine interest in helping and caring for others. I am experienced in maintaining a healthy and safe environment, ensuring compliance with OHS standards and optimizing resource utilization. I have demonstrated success in promoting the physical and personal independence of clients, with a strong track record in the aged care and disability sector spanning over six years. Worked as a personal care attendant at an aged care and disability hostel in St Kilda Sacred Heart Mission, encountering diverse needs, behaviors', mental health challenges, Physical Abilities and individuals from all walks of life. Expanded expertise by working as an assistant in nursing at various correctional centres such as Melbourne Remand Centre, Ravenhall Correctional Centre, Hopkins Correctional Centre, and Margoneet Correctional Centre in 2022. Primarily supported prisoners with mental health complexities/conditions and individuals living with Physical disabilities within the corrections system. The experience has been incredibly rewarding as part of a team that brings positive change into individuals' lives during a difficult and complex time. It has taught me the power of careful attention to detail and maintaining a positive outlook to enhance a person's quality of life holistically. Additionally, enhancing empathy towards mental health patients and reinforced the importance of proper support structures and medication.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Casual Worker

Concern Australia
05.2022 - Current
  • Supported young individuals referred by DHHS/Child Protection, fostering a safe and supportive environment
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Completed necessary reports and documentation to maintain thorough, accurate case records.
  • Provided key emotional support to special needs youth.
  • Advocated for the unique needs of each young person by partnering with school personnel or other service providers when appropriate.
  • Supported and mentored students in developing skills to become successful in community.
  • Facilitated youth development and leadership programs for young people from diverse backgrounds.
  • Improved program effectiveness by collaborating with colleagues to develop innovative strategies for youth development.
  • Mentored new staff members to promote professional growth within the team and ensure consistent service quality across all programs.
  • Implemented comprehensive assessments to identify areas of improvement and tailor intervention plans accordingly.
  • Trained new staff and volunteers in youth work best practices, ensuring high-quality support and services.
  • Participated in meetings with stakeholders to discuss program objectives and strategies.

Assistant in Nursing

H1 Health Care
01.2021 - Current
  • Provided hands-on care in various aged care facilities, adapting to different client needs
  • Assisted with medication administration, daily living activities, and personal care
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Built rapport with patients and families, providing emotional support during difficult times.

Assistant in Nursing

Australian National Disability Services (ANDS)
05.2022 - 02.2024
  • Supported prisoners with mental health complexities and individuals living with disabilities in correctional settings
  • Collaborated with a multidisciplinary team to implement care plans and monitor client progress
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
  • Conducted patient education on health maintenance and disease prevention, empowering individuals to take charge of their health.
  • Administered medication under supervision of nursing staff, contributing to effective treatment plans.

Personal Care Attendant

Japara Aged Care / Calvary Rye
01.2019 - 01.2021
  • Delivered personal care services and maintained detailed records of client needs and care activities
  • Engaged clients in recreational activities and supported their health and dietary requirements
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Planned healthy meals, and cooked meals to provide adequate nutrition for client wellbeing.
  • Offered emotional support when needed establishing trust between me as the attendant and my patient.
  • Utilized adaptive equipment like walkers or wheelchairs for aiding clients movement.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Documented vitals, behaviors, and medications in client medical records.
  • Assisted clients in maintaining personal hygiene, including bathing, grooming, and dressing, while preserving their dignity and privacy.
  • Promoted independence among clients by teaching them essential self-care skills and encouraging autonomy.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Maintained detailed records of clients'' progress, identifying areas of improvement and adjusting care plans accordingly.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Monitored clients' overall health and well-being and noted significant changes.

Education

Certificate III - Individual Support

Sacred Heart Mission
01.2019

Skills

  • Reliable
  • Honest
  • Trustworthy
  • Motivated
  • Hardworking
  • Excellent customer service
  • Excellent communication skills
  • Experience with challenging behaviors
  • Proficient in health and safety policies and procedures
  • Strong documentation
  • Record-keeping abilities
  • Ability to operate heavy vehicles safely and efficiently

References

  • Lyle Tipping, General Manager, ANDS, 0411 461 372, lyle@ands.com.au
  • Keamogetswe Mpolokeng, Team Leader, Concern Australia, 0481 453 774, keamo18@gmail.com

Training

  • First Aid and CPR, 01/01/24
  • Infection Control Training (COVID-19), 01/31/24
  • CPA Assist Clients with Medications, 01/01/17

Documentation

  • Working with Children Check
  • NDIS Screen/Clearance and Registration
  • Immunisation History (including COVID-19)
  • Valid Driver's License
  • Police Check

Certification

WC white card Victoria

MH Manual Handling

HR heavy rigid Licence


Timeline

Casual Worker

Concern Australia
05.2022 - Current

Assistant in Nursing

Australian National Disability Services (ANDS)
05.2022 - 02.2024

Assistant in Nursing

H1 Health Care
01.2021 - Current

Personal Care Attendant

Japara Aged Care / Calvary Rye
01.2019 - 01.2021

Certificate III - Individual Support

Sacred Heart Mission

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Lillian Marks