Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lillian Martin

Ballarat,VIC

Summary

Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Spend-less Shoes
Ballarat, VIC
08.2023 - Current
  • Addressed customer questions and concerns regarding products and services.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.

Grocery Team Member

Blakes Family Grocers
Ballarat, VIC
05.2022 - 03.2023
  • Greeted customers to determine wants or needs.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Adhered to safety policies while operating equipment such as hand truck or pallet jack.
  • Operated cash registers, handling cash, credit, and debit transactions accurately.

Retail Sales Associate

Strandbags
Ballarat, VIC
11.2021 - 08.2022
  • Kept informed about new products arriving at the store on a regular basis.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.

Education

Diploma - Nursing

Federation University Australia
VIC
12-2026

Year 10 Completed -

Damascus College
Ballarat, VIC
12-2022

Skills

  • Time management
  • Customer needs assessment
  • Teamwork and collaboration
  • POS system operation
  • Cash handling
  • Customer service

Certification

  • Currently obtaining RSA and Gaming license
  • Have Working With Childrens

Timeline

Retail Sales Associate

Spend-less Shoes
08.2023 - Current

Grocery Team Member

Blakes Family Grocers
05.2022 - 03.2023

Retail Sales Associate

Strandbags
11.2021 - 08.2022

Diploma - Nursing

Federation University Australia

Year 10 Completed -

Damascus College
Lillian Martin