Lillian-Mercia Peace
West End,QLD
Summary
I am a organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
I am looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Legal Secretary
Robinson Locke Litigation Lawyers
10.2022 - 06.2023
- Prepared legal correspondence and wrote professional letters for legal assistants and Solicitors.
- Organized files for court proceedings.
- Filed documents with courts on behalf of Solicitors.
- Received and placed telephone calls to clients and prospective clients.
- Scheduled all appointments, appearances and briefings.
- Diligently edited legal correspondence for grammar and spelling.
- Scheduled and made appointments for four (4) Solicitors.
- Obtained signatures from Solicitors for legal documents.
- Created, indexed, and maintained client binders.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Screened telephone calls and forwarded to appropriate departments.
- Developed and maintained filing and retrieval systems.
- Transcribed legal documents and phone conversations.
- Answered and directed calls using multi-line switchboard.
- Created and printed legal documents for Solicitors to review.
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
- Planned and organized internal and external events, meetings and conferences.
- Conducted research on legal cases and prepared summaries for Solicitors.
McDonald's Crew Member
McDonald's
12.2018 - 10.2022
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Stocked shelves to organize aisles in assigned department.
- Accurately operated cash register to process customer payments.
Education
High School Diploma -
Springfield Central State High-school
Springfield Central, QLD04.2022
Skills
- Data Collection
- Legal Translation
- Legal Transcripts
- Exceptional Communication Skills
- Document Preparation
- Document Management
- Legal Research
- Client Meetings
- Letters and Documentation
- Schedule Management
- Document Proofreading
- Clerical Support
- Client Correspondence
- Administrative Support
- Greeting Visitors
Timeline
Legal Secretary
Robinson Locke Litigation Lawyers
10.2022 - 06.2023
McDonald's Crew Member
McDonald's
12.2018 - 10.2022
High School Diploma -
Springfield Central State High-school
Similar Profiles
Gabriella BessaGabriella Bessa
Paralegal at NSW Litigation LawyersParalegal at NSW Litigation Lawyers
Deborah OlaiyaDeborah Olaiya
Direct Support Professional at Enfield Locke CareDirect Support Professional at Enfield Locke Care
Holly HallerHolly Haller
Clinic Director at Fredericksburg SPCA Locke Community Medical CenterClinic Director at Fredericksburg SPCA Locke Community Medical Center