Motivated and hardworking individual with hands-on experience in retail and real estate. Skilled in customer service, teamwork, and problem-solving, with proven ability to adapt quickly across different roles and responsibilities. Strong communication skills, attention to detail, and the ability to manage tasks efficiently under pressure. Known for being reliable, quick to learn, and supportive of both colleagues and clients. At 19, I bring maturity, a positive attitude, and a genuine passion for helping others, with a strong drive to grow and make a meaningful impact in any workplace.
As a Leasing Executive, I manage tenant enquiries, schedule and conduct property viewings, and oversee the end-to-end leasing process. I handle advertising, prepare lease documents, maintain accurate records, and ensure all properties are marketed to a high standard. My role requires strong communication, attention to detail, and the ability to work efficiently in a fast-paced real estate environment.
As a receptionist, I was responsible for managing day-to-day front desk operations, including handling keys, sending out entry notices, responding to emails, and answering phone and in-person enquiries. I supported tenants with their questions and concerns, and processed rental applications efficiently, ensuring all documentation was accurate and complete.
During my time at Kmart, I worked across all departments including customer service, checkout, sales floor, stock control, online orders, fitting rooms, and night fill. This gave me a strong understanding of store operations, customer service, and the ability to adapt quickly to different roles as needed. My responsibilities included assisting customers, managing stock, processing transactions and online orders, and maintaining store presentation, while also supporting opening and closing procedures. This experience strengthened my multitasking, communication, and organisational skills, and taught me how to work effectively in fast-paced environments while delivering excellent service.
Lachlan Willmot - Store Manager, Kmart
0447 383 461 | willmotlachlan@gmail.com
Grace Hilder - Head of Property Management, RealWay Property Partners
0423 403 738 | grace.hilder@realway.com.au