Lilly-ann Witika

• Planned and executed engaging activities to promote physical and cognitive development.
• Communicated effectively with parents regarding children's progress and daily activities.
• Implemented behaviour management strategies to maintain a positive environment.
• Communicated positively with children and guardians.
• Prepared healthy, age-appropriate snacks and meals.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

This was based through Vocational Training in Hospitality due to needing 36 shift to complete training.

• Assisted in maintaining cleanliness and organization of dining area.
• Provided excellent customer service in fast-paced dining environment.
• Took orders and communicated special requests to kitchen team.
• Resolved customer complaints promptly to enhance satisfaction.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Collaborated with team members to consistently provide efficient service during peak hours.

This was based through Vocational Training in Hospitality

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer, ensuring proper change distribution.
• Assisted customers with product inquiries and resolved issues promptly.
• Collaborated with team members to improve checkout speed and customer satisfaction.
• Greeted customers entering store and responded promptly to customer needs.