Lilly Botha
Kenmore, Brisbane,QLD
Summary
Enthusiastic high school graduate with a customer-focused approach and experience in the hospitality industry as a café worker. Skilled in providing exceptional customer service, managing multiple tasks in fast-paced environments, and building strong customer relationships. Proficient in cash handling, maintaining workspace cleanliness, and collaborating with team members. Eager to apply strong work ethic and passion for exceptional customer experiences to a career in retail.
Overview
2
2
years of professional experience
Work History
Wait Staff Member
Cafe One
Indooroopilly, Brisbane
01.2023 - 03.2024
- Took orders for food and drinks, and delivered them to customers.
- Maintained a clean workstation by restocking supplies and wiping down counters.
- Used a register to take orders, manage payments, and handle cash.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Coffee Bean Picker
Savages Coffee
Upper Brookfield, Brisbane
01.2022 - 10.2022
- Picked coffee beans on a farm
- Learned a hard work ethic
Education
High School Graduate -
The Gap State High School
The Gap, Brisbane11-2024
Skills
- Hospitality service
- Food safety practices
- Table setting knowledge
- Efficient customer service
- Dining area maintenance
- Take-out service
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Responsible Serving of Alchohol License - 2022
Work Preference
Work Type
Part TimeFull TimeImportant To Me
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