Lilly Cockshell
Moonta Bay
Summary
Proven customer service expert with a track record of excellence at Drakes Foodland. Mastered cash handling and customer assistance, achieving high accuracy levels and fostering repeat business through empathetic engagement and efficient problem-solving. Demonstrates outstanding work ethic and time management, ensuring customer satisfaction and operational efficiency. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Cashier
Drakes Foodland
02.2022 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
Year 11
Kadina Memorial School
Kadina, SA01.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Customer service excellence
- Cleaning and sanitizing
- Cash Handling
Additional Information
Gabby Fawkes
Front end supervisor - Drakes Moonta
M:
Lynelle Bodie
Wallaroo Basketball/Netball coach
M: 0417 884 474
Tamra Lodge
ANZ Bank Manager, Kadina
Character reference
M: 0434 840 790
Licences
SA Probationary Drivers Licence held - July 2024
Timeline
Cashier
Drakes Foodland
02.2022 - Current
Year 11
Kadina Memorial School
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