Summary
Overview
Work History
Education
Skills
Timeline
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Lilly Hornsby

Summary

Enthusiastic Store Team Member focuses on exceptional customer service by greeting customers, assisting with store inquiries and ringing purchases using POS system. Participates in proactive team.

Works to deliver positive customer experiences in clean, well-maintained store.

Overview

4
4
years of professional experience

Work History

Crew Member

McDonald's
11.2021 - Current
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Trained new team members on procedures, customer service, and sales techniques.

Labourer

Ben Hornsby Fencing.
02.2020 - 01.2021
  • Time over school holidays and weekends
  • operated tools equipment and machinery according to safety standards
  • followed instructions closely and carefully
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

Education

High - Vce

Lowanna College

Skills

  • Customer service
  • Fantastic communication skills
  • Excellent work ethic
  • Adaptability and Flexibility
  • Crew Leadership
  • Organisation and time management
  • Multitasking abilities
  • Determination

Timeline

Crew Member

McDonald's
11.2021 - Current

Labourer

Ben Hornsby Fencing.
02.2020 - 01.2021

High - Vce

Lowanna College

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Lilly Hornsby