Summary
Overview
Work History
Education
Skills
Interests
Referees
Timeline
Generic

Lilly McKenzie

Meeniyan,VIC

Summary

A versatile and dedicated individual, with a strong work ethic. I ensure excellent customer satisfaction through exceptional service skills. I am a positive, easy going, friendly individual who will accept feedback and ensure the highest standards of job tasks. I demonstrate high levels of communication skills and with proficient time management, consistently meeting high-quality standards.

Overview

3
3
years of professional experience

Work History

Cleaning Contractor

Alice Peillon
12.2023 - Current
  • Enhanced customer satisfaction by providing thorough and efficient cleaning services.
  • Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
  • Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
  • Demonstrated adaptability, handling of Air B & B cleaning requirements.

Farm Hand

Alice Peillon
06.2023 - Current
  • Assisted in the construction and repair of fences, including infrastructure necessary for successful farm operation.
  • Operated amongst various farm machinery


Customer Service Cashier

IGA Grocery Store
09.2021 - 10.2023
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Answered product questions using knowledge of sales and store promotions.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Managed cash register operations accurately.
  • Arranged and replenished produce shelves to maintain appearance of store.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Victorian Certificate of Education

Leongatha Secondary College
Leongatha, VIC
11-2024

Skills

  • Strong Work Ethic
  • Organised
  • Professional Appearance
  • Reliability and punctuality
  • Customer Service
  • Exceptional time management
  • Motivation and Initiative
  • Retail sales customer service
  • Motivated
  • Easy going- Easy to talk too and will accept feedback to learn and grow
  • Creative- I have a creative mindset and outlook

Interests

  • Outdoor Recreation
  • Horseback Riding
  • Playing Sports
  • Camping
  • Enjoy participating in any outdoor activities for overall physical and mental well-being

Referees

Professional Referees


CEO Parachite System Australia

Owner/ Manager of Thoroughbred Bred Agistment

Alice Pellion

Mt Ellces Victoria

alice.peillon@gmail.com.au

0433850186


Jye Davey

Manager

Meeniyan IGA Local Grocer Plus Liquor 

0428640226


Personal Referee

Nicky Comber

Meeniyan

0427949965



Timeline

Cleaning Contractor

Alice Peillon
12.2023 - Current

Farm Hand

Alice Peillon
06.2023 - Current

Customer Service Cashier

IGA Grocery Store
09.2021 - 10.2023

Victorian Certificate of Education

Leongatha Secondary College

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Lilly McKenzie