Lilly McMahon

• Self-motivated, with a strong sense of personal responsibility.
• Built strong communication skills by liaising daily with parents, staff, and children.
• Managed safety, routines, and engagement for children aged 6 months to12 years.
• Created calm, positive environments, demonstrating patience, organization, and trustworthiness.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• Provided compassionate support to clients with diverse needs, enhancing quality of life and daily functioning.
• Assisted clients in personal care activities, promoting independence and dignity in daily routines.
• Supported individuals through empathetic communication and motivational guidance.

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• Managed front desk operations, ensuring efficient member check-in and inquiries via phone and in person
• Promoted Gym services
• Provided professional and friendly service to enhance the member experience.

• Greeted and seated guests, ensuring a welcoming atmosphere.
• Promoted experiences and excelled in my upselling skills using genuine conversation and attentive customer care.
• Created a strong report with guests, creating positive experiences ensuring they can be repeated customers
• Recognised for reliability, connecting with customers exceptionally and ability to manage pressure well as my manager would receive excellent guest feedback and offered me an assistant manager job.