Lilly Moore
Mount Clear,VIC
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Mali Lane
03.2021 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Unboxing new stock and marking off on paper work.
- Adding stock to back end of POS, Mali Lane website, and editing of website organisation.
- Packing online orders.
- Processing paperwork and order information for online orders, and returns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Managed cash register after end of shift to balance and record accurate transactions.
Volunteer
AFL Barwon Football Club
05.2019 - 05.2019
- AFL Barwon Game day officer/ administration support.
- Helped with office tasks including taking messages and sorted documents.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Freed full-time employees up for more critical work by completing clerical tasks and office work.
Education
Certificate - Responsible Serving of Alcohol
Express Online Training
Melbourne, VIC06.2023
VCE Year 11 -
Sacred Heart College
Geelong11 2020
Skills
- Detail-oriented
- Time Management
- Cash Register Operation
- Suggestive Selling
- Cash Handling
- Product and Service Sales
- Store Opening and Closing
- Teamwork and Collaboration
- Complaint Management
- Positive Customer Engagement
Certification
• Certificate at Suzan Johnston Finishing and Image Development Course.
Content: Make up application and Skin Care; Personal Grooming; Hair Care and Styling; Wardrobe Planning; Deportment and Body Language; Speech Enhancement; Communication Techniques; Social and Business Etiquette; Interview Techniques.
Dated: Thursday 23rd January 2020
Additional Information
- Nadine Blee
Account Director - Rivergum Communications
Contact number - 0438 537 095
Email- nadine@rivergumcomms.com.au
- Narelle Smith
Sales Agent - McGrath Real Estate
Contact Number - 0407 510 177
Email- narellesmith@mcgrath.com.au
- Lee Hartman
CEO Southern Football and Netball League
Contact number - 0417715774
Email - lee.hartman@sfnl.com.au
Timeline
Retail Sales Associate
Mali Lane
03.2021 - Current
Volunteer
AFL Barwon Football Club
05.2019 - 05.2019
Certificate - Responsible Serving of Alcohol
Express Online Training
VCE Year 11 -
Sacred Heart College
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