Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lilly Niebling

Walloon

Summary

I am a highly motivated and proactive 18-year-old with a strong foundation in business and customer service, complemented by formal qualifications and practical work experience. I have successfully completed my Grade 12 at Rosewood State High School, earned a Certificate III in Business, and am currently pursuing a Certificate in Pathology Collection through TAFE. In addition, I have completed the Uniprep program, which further strengthened my academic and professional development.

I am actively seeking opportunities to build upon my current skill set and gain hands-on experience in a professional setting. My experience in various roles has equipped me with valuable time management, communication, and organizational skills. Known for my ability to manage multiple tasks efficiently and with precision, I take pride in my proactive approach to problem-solving and consistently strive to exceed performance expectations. My dedication to professional growth is demonstrated through my ability to take on feedback and continually improve my work processes.

I excel in both team-oriented and independent environments, with a strong track record of leadership in managing teams, training new employees, and ensuring operational objectives are met on time. I am dependable, responsible, and committed to providing exceptional service, which has been reflected in my ability to contribute effectively to achieving business goals.

Overview

4
4
years of professional experience

Work History

Retail Worker

Drakes Supermarkets
05.2023 - 12.2024

Key Responsibilities:

- Efficiently stock and organize freezers and shelves in the dairy section, ensuring proper inventory management and product placement.

- Oversee shipment processing, ensuring timely and accurate stock receipt and storage.

- Conduct product date checks to ensure compliance with health and safety regulations, minimizing waste and ensuring product quality.

- Perform regular stocktaking, maintaining accurate records of dairy inventory and ensuring timely replenishment of milk and other essential products.

- Maintain a well-organized and efficient dairy department, ensuring that all items are properly stored and displayed according to company standards.

Achievements:

- Recognized as one of the most experienced team members in the department, providing guidance and support to colleagues.

- Assumed leadership responsibilities in the absence of the manager, ensuring smooth operations and continued productivity.

- Proactively managed large, unexpected deliveries, successfully completing tasks under pressure while maintaining efficiency.

- Consistently met operational deadlines, ensuring that inventory was accurately stocked and ready for customer demand.

Retail

Hungry Jack's
01.2021 - 01.2022

Key Responsibilities:


- Prepared food orders with a focus on efficiency and quality, including making burgers and performing general kitchen tasks.

- Managed front counter operations, providing exceptional customer service and ensuring a positive customer experience.

- Handled order packing and ensured accuracy of items before delivery to customers.

- Maintained high service standards, ensuring all tasks were completed in a timely and organized manner.

Achievements:

- Developed strong time management and multitasking abilities, effectively balancing customer service with food preparation duties.

- Gained valuable teamwork experience, collaborating closely with colleagues to meet operational goals and customer expectations.

- Demonstrated leadership by training and mentoring new employees, fostering a collaborative and efficient team environment.

Education

Year 7 To 12 - Education

Rosewood State High School
Rosewood, QLD
11.2024

Skills

  • Customer service
  • Patience and empathy
  • Customer assistance
  • Reliability and punctuality
  • Time management
  • Teamwork
  • Organisation
  • Problem solving
  • Communication skills
  • Taking on any feedback to improve my skills further
  • Customer service
  • Dependable and responsible

Timeline

Retail Worker

Drakes Supermarkets
05.2023 - 12.2024

Retail

Hungry Jack's
01.2021 - 01.2022

Year 7 To 12 - Education

Rosewood State High School
Lilly Niebling