Lilly Plank
Golden Beach
Summary
I am a positive, self motivated and reliable employee who understands the importance of attention to detail. With years experience in the customer service industry and a comprehensive background in communicating with customers/team members maintaining documents and files, handling customer complaints and more. Possessing exceptional time management skills, organisation and enthusiasm seeking a full time position as a part of your team.
Overview
10
10
years of professional experience
Work History
SERVICE ADVISOR
SUNSHINE COAST ISUZU
08.2022 - Current
- Essential skills for this role include; developed knowledge of the automotive industry, effective time management skills, guest service focused, developed written and verbal communication, be able to calculate tax, discounts and prices, ability to work in an autonomous environment, organisation, ability to multi task, ability to work effectively in a team environment.
WOOLWORTHS TEAM MEMBER
Woolworths
11.2019 - 08.2022
- Essential skills for this role included communication with customers, customer service, time management, health and safety procedures, supervision of other employees, responsibility.
- I was trained in many departments including; front end, self service, fresh convenience, deli, groceries/nightfill and online picking
ROCKMANS
NONI B GROUP
08.2018 - 06.2019
- In this role, I had to undermine responsibilities such as; merchandising, customer service, being involved stock and management, balancing the cash register, dealing with customer refunds, click and collects and many more.
BABYSITTER + HOUSE CLEANER
PERSONAL
01.2015 - 06.2019
- The role of a babysitter comes with high responsibility and duties; this is due to the age range of infants to 14 year olds
- House cleaner responsibilities include; ordering stock vacuuming, moping, cleaning windows, wiping benches, cleaning toilets, making beds, laundry, safety for ppe, wiping mirrors, dusting and more.
Education
HIGH SCHOOL GRADUATE -
URANGAN STATE HIGH SCHOOL
11.2017
Skills
- Have the ability to meet deadlines
- Possess a positive attitude
- Well organised and able to manage a verity of responsibilities
- Can adapt to new surroundings easily as well as learning new material quickly
- Responsible and mature
- Confident and enthusiastic, determined to undertake any challenge
- Outstanding communication skills
- Demonstrates willingness to learn and undertake training to further my abilities and develop my knowledge
Availability
I am available from Monday to Sunday any hours required, with a 3 week notice period for the current job role I am in.
References
- Cheyann Johansen, Vet nurse, 0438 420 159
- Christopher Bull, Foreman at Isuzu, 0430 404 862
- Tessa Hamilton, Line manager, (07) 4183 9030
Qualifications
- QLD drivers license C
- Completed Standard 11 Induction
- RIIMPO206D (Conduct Bulk Water Truck Operations)
- RIIMPO338E (Conduct Rigid Haul Truck Operations)
Timeline
SERVICE ADVISOR
SUNSHINE COAST ISUZU
08.2022 - Current
WOOLWORTHS TEAM MEMBER
Woolworths
11.2019 - 08.2022
ROCKMANS
NONI B GROUP
08.2018 - 06.2019
BABYSITTER + HOUSE CLEANER
PERSONAL
01.2015 - 06.2019
HIGH SCHOOL GRADUATE -
URANGAN STATE HIGH SCHOOL
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