Lilly Powrie

Wauchope,NSW

Summary

Friendly and hardworking Hospitality Assistant with experience at Sixty Degrees. Skilled at helping customers, handling money carefully, and working well with the team. Known for providing great customer service and staying calm and focused during busy times. Always eager to learn and help out wherever needed.

Overview

years of professional experience

Work History

Hospitality Assistant

Sixty Degrees

09.2024 - 02.2025

Helped keep hospitality areas clean and tidy.
Prepared and served food and drinks to guests.
Quickly learned different tasks to help the team during busy times.
Gave friendly and helpful customer service.
Took reservations by phone, email, and in person.
Presented menus.
Handled cash and card payments carefully and securely.
Assisted with front counter duties.
Communicated with kitchen staff.
Helped set up tables for different events.
Took part in training to improve hospitality skills.

Customer Service Officer

South West Rocks Newsagency

01.2023 - 08.2024

Helped customers by answering questions and giving good advice.
Learned new procedures quickly and followed instructions.
Listened to customer feedback to improve service.
Responded quickly and kindly to customer requests and made helpful suggestions.
Kept displays neat and clean, including re-stocking shelves.
Handled cash carefully and made sure there was enough money in the till.
Handled EFTPOS transactions.
Kept the checkout area clean and tidy.

Education

Year 8 Student - Highschool

St Joesphs Regional College

Thrumster, NSW

12-2029

Skills

Present myself professionally
Show initiative and stay motivated
Have lots of energy and good stamina

Quickly learn daily specials
Stay calm under pressure
Friendly and warm with customers

Interests

Enjoy the Gym
Camping with family & friends
Swimming
Road Trips

Timeline