Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LILLYANA RICCI

Summary

Hi, I am Lil, I'm currently looking to apply and widen my skills and knowledge. I am hard working, super friendly and bring in a positive vibe, I am super keen for a challenge and to learn something new.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

SOPO
06.2025 - Current

Since working at SOPO I have prepared and served a variety of hot and cold beverages through the cafe and the bar. I have opened and closed the cafe solo, Assisted with promotional events, including bingo, weekly raffle draws, trivia and functions. While working in reception I welcomed in new and regular customers and answered phone calls. I also waited tables, ensuring all customers had a clean environment and enjoyed there meals.

Retail Worker

Bunnings Warehouse
06.2021 - 01.2025
  • While working at Bunnings I developed skills in hospitality, preparing hot and cold beverages, food preparation, general cleaning and kitchen handling. Customer service role, including running the service desk which involved defusing customer complaints, operating the returns register, managing online orders, and stock handling. I was also heavily involved with our activity coordinator which included community projects, running in-store events and family nights.

Barista

The Coffee Club
05.2021 - 12.2021
  • Customer service, coffee making, food preparation, kitchen handling, general cleaning

Education

High School Diploma -

Nerang State High School
12-2023

Skills

  • Customer Service
  • Communication Skills
  • Ability to Work at a Fast Pace
  • Coffee Service
  • Workplace Health and Safety
  • Time Management
  • Event Planning
  • Teamwork

Certification

  • QLD Responsible Service of Alcohol (RSA)
  • QLD Responsible Service of Gambling (RSG)
  • June 2023 – Current
  • Issued by aurora training institute

Timeline

Barista

SOPO
06.2025 - Current

Retail Worker

Bunnings Warehouse
06.2021 - 01.2025

Barista

The Coffee Club
05.2021 - 12.2021

High School Diploma -

Nerang State High School
LILLYANA RICCI