Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Work Availability
Timeline
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Lilly Tiani

Lilly Tiani

Caringbah,NSW

Summary

Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. And a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level retail worker position. Ready to help team achieve company goals. Takes on multiple tasks with excellent time management abilities and resourceful approach.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Worker

Kmart
Miranda, NSW
05.2023 - Current
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Streamlined inventory management for improved product availability and reduced stock discrepancies.
  • Delivered exceptional customer service with a friendly demeanour, resulting in increased repeat business.
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
  • Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Waitress

Cronulla RSL
Cronulla
03.2023 - 11.2023
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Answered customers' questions, recommended items, and recorded order information.
  • Informed customers about daily and seasonal specials.


Reference

Nathan Wild

Contact details:

  • 0468 615 629
  • Nathanwild95@hotmail.com

Maddie O'Brien

Contact details:

  • 0432 846 658
  • Maddison.Obrien@gmail.com

Alicia Tiani

Contact details:

  • 0450 056 124
  • aliciatiani@hotmail.com

Receptionist

Spinal Correction Australia
Kirrawee, NSW
11.2021 - 09.2022
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered central telephone system and directed calls accordingly.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Restocked supplies and submitted purchase orders to maintain stock levels.


Reference

Dr. Jonathan Harper

Contact Details:

  • (02) 95424200
  • cymbionixkirrawee@gmail.com
  • https://spinalcorrectionaustralia.com.au

Education

High School Diploma -

Kirrawee High School
Kirrawee, NSW
10.2025

Skills

  • Dining area maintenance
  • High-volume dining
  • Customer Service
  • Store Cleaning
  • File Management
  • Espresso machine operation
  • Cash Handling
  • Safe Food Handling
  • Order Taking
  • Store maintenance
  • Stock replenishment

Certification

  • Cardiopulmonary Resuscitation (CPR) - American Heart Association or Red Cross.
  • Barista Basics Course – Specialty Coffee Association or Local Culinary Institutes.

Additional Information

I am available to work from 4pm onwards on Mondays and Wednesdays. 1:30pm onwards on Tuesdays. 3pm onwards on Thursdays. Available on weekends around sport.


About myself

  • I am able to handle multiple tasks on a daily basis.
  • I use a creative approach to problem solve.
  • I am a dependable person who is great at time management.
  • I am always energetic and eager to learn new skills.
  • I have experience working as part of a team and individually.
  • I have been playing netball since a young child

My other hobbies include:

  • Drawing
  • Listening to music
  • Talking and hanging out with friends.
  • Dressing up nicely
  • Going out to events

I am a vert extroverted person with a nice and caring personality.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Retail Worker

Kmart
05.2023 - Current

Waitress

Cronulla RSL
03.2023 - 11.2023

Receptionist

Spinal Correction Australia
11.2021 - 09.2022

High School Diploma -

Kirrawee High School
Lilly Tiani